Chicago - Ocean Import Specialist

Responsibilities

• Manage the end-to-end coordination of ocean import shipments, from booking confirmation through final delivery, ensuring timely and compliant movement of cargo.
• Review and process import documentation including bills of lading, commercial invoices, packing lists, and certificates of origin to verify accuracy prior to customs filing.
• Communicate proactively with overseas agents, steamship lines, and port authorities to track vessel arrivals, resolve exceptions, and manage container availability.
• Coordinate customs clearance activities with the brokerage team, providing complete and accurate shipment data to facilitate timely entry filing and release.
• Arrange inland transportation and last-mile delivery, negotiating rates and scheduling with trucking partners to meet client delivery windows.
• Monitor demurrage and detention timelines, taking prompt action to minimize additional costs and communicating exposure to clients and internal stakeholders.
• Build and maintain strong client relationships by providing proactive status updates, resolving issues quickly, and serving as a knowledgeable point of contact for all ocean import inquiries.

About the Company

This organization is a full-service logistics and supply chain solutions provider with deep expertise in international freight, customs brokerage, and trade compliance. With a commitment to seamless global commerce, they deliver end-to-end visibility and personalized service to importers and exporters navigating complex regulatory environments. Their team leverages industry-leading technology and decades of operational experience to ensure cargo moves efficiently across borders. Clients range from growing businesses to large enterprises, all benefiting from a partner-first approach that prioritizes precision and reliability at every step.

About Caliber

Caliber is a specialized staffing firm dedicated to connecting top talent with leading companies in the logistics, supply chain, and trade compliance industries. With a deep understanding of the operational demands and regulatory nuances that define these sectors, Caliber goes beyond traditional recruiting to ensure the right fit for both candidates and clients. Their team of industry-experienced recruiters provides personalized guidance throughout the hiring process, making the path to your next opportunity straightforward and supported. Whether you're taking the next step in your career or re-entering the field, Caliber is committed to advocating for your professional success.