Customer Education Specialist
Virtual Vocations Inc
Owning and evolving the live education strategy, the full-time remote Customer Education Specialist will design and facilitate engaging learning experiences while collaborating with cross-functional teams to drive product adoption and customer success. Key responsibilities Design and improve live education programs, including Office Hours and Bootcamp Represent Givebutter at webinars, workshops, and speaking engagements Analyze data to enhance customer engagement with educational resources Required qualifications 2-4+ years of experience in customer education, customer success, or related roles within SaaS Experience in designing and facilitating live trainings for diverse audiences Strong understanding of adult learning principles and cohort-based learning models Familiarity with webinar platforms and CRM systems Ability to translate technical concepts into clear learning experiences
Vacancy posted 2 days ago
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