Loan Servicing Specialist

Location: San Antonio, TX (Hybrid – 3 days onsite / 2 remote) About the Team Calculated Hire is partnering with a local Fortune 500 Bank to bring in some Loan Servicing team members. This is a production-driven role that requires organization, prioritization, and attention to detail. Successful candidates must be able to adhere to strict guidelines and SLAs. Position Overview In this role, you will support the post-close servicing processes by ensuring collateral documentation is complete, accurate, and maintained within established service level agreements. You will manage an active pipeline of commercial loan transactions ensuring compliance and adherence to requirements. Responsibilities Perform post-closing servicing activities for commercial loan transactions Review commercial loan documentation to ensure proper lien perfection and collateral positioning Complete perfection reviews on various commercial collateral types Support UCC filings, continuations, amendments, and related servicing activities Research documentation exceptions and resolve collateral-related issues Manage pipeline while meeting established SLAs Prioritize work based on aging, risk exposure, and business urgency Navigate multiple servicing platforms to research loan information and update transaction statuses Communicate with Relationship Managers, Front Office partners, Legal, Title Companies, and internal servicing teams regarding documentation needs and transaction updates Respond to escalations related to overdue transactions and documentation deficiencies Participate in quality control reviews and resolve rejected transactions Assist with backlog reduction efforts while maintaining production and quality standards Required Qualifications Experience in Loan Servicing, Commercial Loans, Loan Closing ideal Experience reviewing loan documentation in a production-based environment Strong organizational skills with the ability to manage multiple transactions simultaneously Experience working under service level agreements (SLAs) or production metrics Ability to prioritize workload while maintaining accuracy Strong written and verbal communication skills Proficiency navigating multiple systems and applications Preferred Qualifications Commercial lending experience preferred over consumer lending Experience with lien perfection activities Knowledge of UCC filings, continuations, and amendments Experience reviewing collateral documentation Exposure to commercial real estate or commercial construction lending Familiarity with Loan IQ (LIQ), AFS, nCino, or similar servicing platforms Experience working with title companies, attorneys, or collateral documentation #J-18808-Ljbffr