Practice Manager

Job Title: Practice Manager
Department: Urgent Care
Location: Brighton, Henrietta, and Webster Urgent Cares
Hours Per Week: Full-time (40 hours)
Schedule: Monday - Friday 9a-5p

Summary:

Provides management and administrative support to the practice. Works closely with the Lead Physician and other practice providers to develop business strategies, formulate budgets, and oversee daily operations. The primary responsibility is to plan, coordinate, direct, and supervise various elements of the practice, including, but not limited to, financial, operations, and personnel management within the policies of the Medical Group and Rochester Regional Health System. Upholds patient rights in all settings. Provides leadership to staff; demonstrates leadership core competencies; delivers superior customer service; communicates and models the system's mission and values.

Responsibilities:

• Daily oversight. Manage daily operations and financial control of assigned practice, including demographic information, coding, charges, statistical information, and month-end data; prepare annual budget and action plans, while monitoring monthly financial reports
  
• Collaboration. Work with Human Resources to assist with recruitment, hiring, mentoring, and termination of non-physician staff
  
• Patient Satisfaction. Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience
  
• Staff Management. Oversee and evaluate the performance of staff, as well as review and approve time sheets and other payroll materials
  
• Compliance. Assure compliance with all required policies, procedures, standards, and regulations (dept., county, state, and federal)
  

Preferred Qualifications:

• Associate or bachelor's degree in business or related field preferred or an equivalent combination of education or work experience.
  
• 3 years of relevant work experience within a practice setting preferred.
  

Minimum Qualifications:

• 2 years of administrative leadership experience or a combination of education and experience may be considered.
  
• Demonstrated communications and analytical skills required - including, but not limited to, professional billing experience, proficiency in Microsoft Excel, financial management, personnel management, team building, and appropriate interpersonal skills.
  

Required Licensure/Certification Skills:

• N/A
  

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:
$62,400.00 - $75,500.00

CITY:

Rochester

POSTAL CODE:

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.