Deposit Services Specialist II

Deposit Services Specialist II

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy.

As a Deposit Service Specialist II in our Baytree Headquarters you'll play a vital role by handling advanced member inquiries and assist in resolving issues as they arise. In addition, you will take on compliance-based responsibilities, requiring a good understanding of regulations, processes, and statutes.

Why Join SCCU?

Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.

Hybrid Work From Home: This position is Hybrid with 2 days per week required in office.

Career Growth: We prioritize internal promotions and offer on-the-job training.

Deposit Services Specialist II Key Responsibilities

• Take ownership of advanced member inquiries, review and analyze complex deposit accounts, providing resolutions in a timely and professional manner and proposing effective solutions.
• Supports the daily operation of the Deposit Services department by executing assigned tasks with a high level of accuracy and efficiency in order to maintain excellent service to members and Team Members.
• Reviews and completes all Deceased Account requirements in a timely manner.
• Tracks and reviews IRA and HSA activity and documentation for compliance, accuracy, and completion. Processes IRA deposits and distributions sent in through the mail in accordance with regulation.
• Actively participate and contribute to departmental process improvement initiatives and the implementation of changes in procedures and documentation to maintain compliance with evolving regulations.
• Seeks additional training and certification opportunities if needed, and completes all required training as necessary.
• Collaborate with other departments to resolve intricate member concerns and provide in-depth solutions

Deposit Services Specialist II Requirements

• 1-3 years financial operations or financial account servicing experience required.
• High school diploma or equivalent required.

Deposit Services Specialist II Compensation

Starting Salary: $20.18 - $21.38/hour depending on experience.

Bonus Opportunity: Eligible for a 3% ONE SCCU Annual Bonus.

SCCU Benefits

• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Work Schedule

Monday Friday: 8:00 a.m. 5:00 p.m.

Rotating Saturdays: 9:00 a.m. 3:00 p.m

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.

As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial productslike checking, savings, and loansour focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.

At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.