Billing Specialist

Job Description

Job Description

Job Title: Billing Specialist needed in Deerfield Beach FL!

Job Description

The Billing Specialist manages all aspects of customer billing and account maintenance, ensuring accurate invoicing, timely issue resolution, and strong relationships with internal and external partners. This role requires analytical thinking, effective communication, and proficiency with billing systems and Excel to support a high-volume, fast-paced environment while contributing to a collaborative, team-focused culture.

Responsibilities

• Communicate and follow up with customers, sales teams, credit, accounts receivable, scale house, internal plants, outside vendors, and customer care to build strong relationships and ensure each stakeholder feels prioritized.
• Manage all aspects of customer accounts, including researching and resolving billing issues, and following up on product returns and load diversions to ensure accurate and timely account updates.
• Apply problem-solving techniques to identify, analyze, and resolve billing and account issues, and know when to engage other team members or departments for support.
• Use SAP, JWS, and Systech software to process invoices, maintain account information, and manage billing-related transactions.
• Set up and maintain customer master price lists for both external and internal sales across multiple systems, ensuring pricing accuracy and consistency.
• Maintain all customer master files related to fuel surcharges, freight, and the setup of new ship-to locations, keeping records current and complete.
• Run weekly and monthly reports and distribute them to internal customers using environmentally friendly methods.
• Request proof of deliveries from haulers and coordinate with the Logistics Department on all freight-related matters to support accurate billing and account reconciliation.
• Copy, file, search archives, and retrieve tickets for assigned accounts to support audits, issue resolution, and customer inquiries.
• Cross-train in multiple functions within the team and provide support across different capacities as needed.
• Communicate clearly with internal partners via email and phone regarding research on voided transactions and follow up to ensure transactions are fully resolved and closed.
• Sort through worksheets in Excel, including using pivot tables, to analyze billing data, identify discrepancies, and support reporting and decision-making.
• Prioritize work projects effectively, manage deadlines, and maintain organized records to support efficient billing operations.
• Participate in continuous learning opportunities, coaching sessions, and skill-building activities to improve performance and contribute to team success.

Essential Skills

• Strong analytical skills to research, interpret, and resolve billing and account issues.
• Excellent communication skills, both verbal and written, to interact effectively with customers and internal partners via email and phone.
• Proficiency in Microsoft Office, including Excel (with ability to sort data and use pivot tables), Word, and PowerPoint.
• Experience with Oracle or SAP, with the ability to navigate and use SAP for billing and account management.
• Ability to use SAP, JWS, and Systech software for invoicing and customer account maintenance.
• Strong computer literacy and comfort working with multiple systems and databases.
• Ability to solve problems with minimal supervision, demonstrating sound judgment and initiative.
• High energy and proactive approach when assisting customers, consistently striving to exceed expectations.
• Strong teamwork skills and the ability to work effectively within a large team environment.
• Ability to work well under pressure, meet deadlines, and manage multiple tasks simultaneously.
• Strong time management and organizational skills to handle a high volume of work efficiently.
• Ability to prioritize work projects and adjust to changing demands.
• Comfort communicating about voided transactions and following through to ensure issues are fully resolved.

Additional Skills & Qualifications

• Interest in continuous learning, including participating in time management classes, coaching sessions, and skill-building activities.
• Willingness to try new techniques and adapt to evolving processes and systems.
• Strong listening skills and the ability to understand customer and internal partner needs.
• Commitment to long-term tenure in the role, ideally 3–5 years, to support team stability and knowledge retention.
• Ability to cross-train and provide support in multiple capacities within the billing team.
• Comfort working in a structured office environment with defined shifts and performance expectations.

Work Environment

This role is based in an office environment with a team of approximately 26 people, operating in a collaborative, family-like culture. The team emphasizes continuous learning through time management classes, coaching sessions, and fun activities designed to improve skills. You work Monday through Friday and must be able to work an 8-hour shift between 7:30 a.m. and 6:00 p.m. Initial training lasts about one month, with performance assessed within the first three weeks to ensure you are supported and set up for success. The environment is fast-paced and deadline-driven, with frequent use of Microsoft Office, Excel (including pivot tables), SAP, Oracle, JWS, and Systech. Dress is typical office attire, and the workplace promotes environmentally friendly practices, including the distribution of reports through sustainable methods.

This is a Contract to Hire position based out of Deerfield Beach, FL.

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Deerfield Beach,FL.

This position is anticipated to close on Aug 25, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.