Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Life Insurance
• IRA Matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Do you love helping people, staying organized, and being the person others can rely on? Are you energized by building relationships and creating a great customer experience?

If so, this could be the perfect fit.

Our agency is growing, and we're looking for someone who takes pride in delivering exceptional service, pays attention to the details, and enjoys being part of a collaborative, positive team environment. This role is ideal for someone who is proactive, dependable, and genuinely enjoys making a difference in people's day.

What You'll Do

Be the first point of contact for our customers-creating a warm, professional, and welcoming experience

Assist with policy questions, billing inquiries, ID cards, and coverage updates

Build strong relationships with customers by providing thoughtful, attentive service

Set appointments
Help identify opportunities to better serve customer needs

Support the team with administrative tasks such as data entry, filing, and organization

Provide quotes and guidance when appropriate

Manage incoming calls, emails, and office visits with efficiency and care

What You'll Receive

Competitive base salary + bonuses

Monthly, quarterly, and annual bonus opportunities

IRA matching

Paid time off (vacation, personal, and sick days)

Life insurance & short-term disability coverage

Ongoing training and clear growth opportunities within the agency

A supportive, team-oriented environment where your contributions are valued

What We're Looking For

A genuine interest in helping others and delivering great service

Strong communication skills (written, verbal, and listening)

Highly organized and detail-oriented

Proactive problem solver who takes initiative

Comfortable multitasking in a fast-paced environment

Team player with a positive, dependable attitude

Property & Casualty license (or willingness to obtain)

If you're someone who takes ownership of your work, enjoys connecting with people, and wants to grow within a successful agency, we'd love to meet you.

Apply today-we'll follow up with next steps.

About the Role

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees must complete any applicable licensing and training requirements. State Farm agents are independent contractors who hire their own employees.

Compensation: $55,000.00 - $80,000.00 per year


We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Selina Martire - State Farm Agent may be the right fit for you!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.