Chronic Care Management- Care Coordinator

Job Description

Job Description

Elevate Healthcare is seeking a dependable Care Coordinator to serve in a specialized Float capacity across multiple care teams. 

The Float Coordinator plays a defined operational role focused on workflow continuity, documentation accuracy, and structured execution across programs. This position supports existing teams under the direction of assigned team leads. 

This is a specialized execution role. Success is defined by reliability, adaptability, and consistent performance within established systems. 

This position is designed as an ongoing specialized role within the organization. 

Essential Functions 

• Execute established workflows accurately within assigned care programs 

• Maintain timely and accurate documentation across EMR platforms 

• Perform follow-up communication according to defined protocols 

• Track, route, and monitor tasks to completion 

• Provide structured coverage across programs during high-volume periods 

• Integrate into different team processes while maintaining workflow consistency 

• Escalate concerns according to established policy and leadership structure 

Role Structure 

This position rotates between programs based on operational needs. The Float Coordinator does not maintain primary ownership of a single program but instead ensures seamless workflow execution across teams. 

Authority for workflow design, policy decisions, and program direction remains with program leadership. The Float role is responsible for implementing established processes with precision and professionalism. 

Performance is measured by accuracy, dependability, and the ability to transition between assignments without disruption. 

Required Competencies 

• Ability to follow established procedures across multiple teams 

• Ability to adapt to shifting assignments while maintaining performance standards 

• Ability to work effectively under different leadership styles 

• Strong organizational discipline and attention to detail 

• Professional communication across varied team environments 

• Ability to work independently within a defined scope of responsibility 

Qualifications 

• Prior healthcare administrative or clinical support experience preferred 

• Experience navigating EMR systems and digital platforms 

• Demonstrated reliability in structured work environments 

Work Environment 

Hybrid position combining in-office collaboration with remote flexibility based on performance and operational needs. This role may rotate between programs as coverage requires. 

Compensation 

Starting at $17/hour DOE