Account Manager - DC Territory
$77.2k - $106.15kGuardant Health, Inc.
Guardant Health seeks an Account Manager for the DC territory to manage customer relationships and support operational execution of oncology diagnostic tests. The role involves field-based client service, cross-functional collaboration, and account development in a remote-based position.
Responsibilities
- Provide field-based customer service and coordinate account management across Guardant Health clients
- Operationalize healthcare provider requests and facilitate timely sample collection for diagnostic tests
- Resolve customer orders and reporting issues through cross-functional collaboration
- Identify commercial trends within accounts and communicate feedback to company leadership
- Develop relationships with existing and new customers to align company capabilities with client needs
Requirements
- 0-3 years customer service or sales experience
- Experience in diagnostic, medical device, biotech, or pharma preferred
- Proficiency with Microsoft Office, particularly Excel and PowerPoint
- Strong communication, problem-solving, and consultative skills
- Ability to manage multiple priorities independently with minimal supervision
- Frequent travel throughout assigned territory required
- Must reside within assigned DC territory
Compensation: $77,200 - $106,150 base
$138k - $184.5k
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