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Account Manager - DC Territory

$77.2k - $106.15k

Guardant Health, Inc.

Guardant Health seeks an Account Manager for the DC territory to manage customer relationships and support operational execution of oncology diagnostic tests. The role involves field-based client service, cross-functional collaboration, and account development in a remote-based position.

Responsibilities

  • Provide field-based customer service and coordinate account management across Guardant Health clients
  • Operationalize healthcare provider requests and facilitate timely sample collection for diagnostic tests
  • Resolve customer orders and reporting issues through cross-functional collaboration
  • Identify commercial trends within accounts and communicate feedback to company leadership
  • Develop relationships with existing and new customers to align company capabilities with client needs

Requirements

  • 0-3 years customer service or sales experience
  • Experience in diagnostic, medical device, biotech, or pharma preferred
  • Proficiency with Microsoft Office, particularly Excel and PowerPoint
  • Strong communication, problem-solving, and consultative skills
  • Ability to manage multiple priorities independently with minimal supervision
  • Frequent travel throughout assigned territory required
  • Must reside within assigned DC territory

Compensation: $77,200 - $106,150 base

Vacancy posted 5 days ago
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