Administrative Assistant

Administrative AssistantEmployee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.The Administrative Assistant will assist with general administrative duties and day-to-day office operations. There will be a range of key responsibilities, so this is a great role for those who are flexible, have a "can-do" attitude, and who thrive in a fast-paced environment.Essential Duties and Responsibilities:Warmly answer and appropriately direct all incoming telephone callsWelcome and assist visitors, clients, prospects, and vendors upon arrivalServe as the primary point of contact with building management, resolving issues related to maintenance, parking, power outages, security, and trash removalEnsure all shared spaces remain clean, organized, and presentable — including conference rooms, supply closets, hoteling offices, and break roomsPrep and maintain the kitchen daily by monitoring snacks, beverages, dishwasher, and coffee machineAssist in maintaining all office equipment (copiers, shredders, etc.) and coordinate with vendors as neededOrder and maintain office supplies, including paper, toner, and kitchen suppliesSubmit IT service tickets and assist with issues affecting individual team members or the broader officeCoordinate conference room scheduling; assist with setup, cleanup, and food selection/ordering for meetingsAssist with planning and day-of logistics for on- and off-site eventsCoordinate client and prospect gifting campaigns (birthdays, holidays, bereavement, and special occasions)Manage all incoming and outgoing mail and packages, delivering to team members as neededServe as the primary receiving and outbound coordinator for USPS, UPS, and FedExScan and send documents to the corporate office as neededCreate and update client checklistsServes as a CRM superuser with deep platform expertise, including data hygiene and end-user support.Update the CRM with policies, renewal dates, participants, premiums, projections, and documentsPull reports from carrier websites as neededPrint and bind client presentations as neededTrain staff on office equipment as neededComplete additional administrative projects as assigned by the management teamCoordinate logistics for client and prospect gifting campaigns and eventsCollaborate with the Marketing Manager to ensure onsite availability of required marketing materials and collateralServe as a culture champion, ensuring daily operations and office procedures align with OneDigital's cultural valuesPlan and communicate internal staff events and employee recognition initiativesImplement national OneDigital employee programs and eventsQualifications, Skills and Requirements:Excellent verbal and written communication skillsGood interpersonal and customer service skillsExceptional organization skillsMust be a team playerAbility to work independentlyMust be able to manage multiple prioritiesAble to maintain confidentialityYour base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:City and County of San FrancsicoCity of Los AngelesCounty of Los AngelesEmployment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.In short, we believe in hiring the most qualified applicant for the position, regardless of background.If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.Thank you for your interest in joining the OneDigital team!