Call Center Specialist Full Time Nights

Call Center Specialist FT Nights

Behavioral Health Connections (BHC) in Houston, TX is seeking a dynamic and talented Call Center Specialist FT Nights to work 8 hours shift in the team of compassionate, dedicated professionals. The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers. Organizing, facilitating, and coordinating the timely evaluation with therapist and the acceptance of patients referred for services, insurance verification and data entry.

Job Duties/Responsibilities:

• Answers phones at Behavioral Health Connections, Inc. and takes demographic information related to the person to be assessed.
• Coordinates and processes patent documents and paperwork for patient transfers.
• Assures all required information is accurately documented within several information system programs.
• Assists Mobile Assessment Team Evaluator with commitment process, paperwork, and transfer process, if necessary.

Benefit & Rewards Highlights:

• Challenging and rewarding work environment
• Competitive compensation
• Career development opportunities within UHS and its 300+ subsidiaries!

Qualifications:

• Education: High School Diploma/GED Preferred Associate Degree
• Experience: Preferred 1-3 years work related experience Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.