Facilities Manager

Company Overview JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Overview What this job involves The Facilities Manager serves as the single point of contact responsible for facilities management, assisting the General Manager with the delivery of quality facility management services. This role coordinates and manages tenant requirements and service delivery to ensure satisfaction while supporting the implementation of short and long-term goals and projects for the client through innovative programs and processes that reduce operating costs and increase productivity. Key Responsibilities Support the General Manager in implementing short and long-term goals and projects for the client Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity Manage work assignments for building technicians, vendors, and contractors while ensuring compliance with client and JLL policies Lead facilities staff to deliver expected service levels to the client within the prescribed budget Oversee development and management of capital and expense budgets by interfacing closely with client representatives Complete monthly, quarterly and annual reporting requirements accurately and on time following the client’s record keeping policies Recommend capital improvements and prepare operating budget reports, monthly forecasts, and variance reports Required Qualifications Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis 5+ years industry experience required either in a corporate environment, third party service provider, or as consultant Strong leadership and management skills with ability to manage both technical and administrative staff Strong interpersonal skills and communication/presentation abilities Proficient in MS programs such as Excel, PowerPoint, Outlook, Computer proficiency in CMMS systems Demonstrated experience in budget development and management Preferred Qualifications Experience with capital improvement planning and implementation Knowledge of facilities management best practices and innovation programs Experience with contractor management and service delivery oversight Familiarity with KPI development and performance measurement systems Understanding of facilities compliance and safety requirements Experience with client relationship management and satisfaction initiatives Location & Visa Location: On-site - Charlotte, NC This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Benefits 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Equal Employment Opportunity Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. About JLL For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr