Medical Office Specialist - General Surgery (FT)

Medical Office Specialist - General Surgery (FT) Job Category : Clerical Requisition Number : MEDIC002956 Full-Time On-site Location FHW Hospital 300 W. Ottley Avenue Fruita, CO 81521, USA Key Responsibilities Communicates the scheduling and patient process. Collects and documents all patient demographics. Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. Communicate necessary information to others as appropriate. Insurance eligibility verification and collection of appropriate copays. Receive and post all payments as appropriate. Provide efficiencies in scheduling and managing patients and scheduling of appointments, assemble patient forms for appointments. Maintain strong organizational structure, workflow, and operating procedures for medical practice. Knowledge of medical practice principles, practices and procedures. Process incoming and outgoing calls efficiently, politely and as quickly as possible. Document phone messages in EHR as appropriate. Alert supervisor to any insurance issues in an efficient and timely manner. Promote existing and new programs and/or policies of Family Health West and the outpatient clinics both internally and externally, exhibiting professional and respectful behavior to others at all times. Complete scanning as assigned into patient charts in a timely manner. Direct patient contact assisting with intake registration, escorting and assisting physician with duties as assigned. Demonstrate fiscal responsibility. Provide support of projects and demonstrate strong communication skills both oral and written. Follow up on patient referrals ensure timely processing. Call for authorization for Worker's Compensation patients. Submit for authorization of treatment/procedures to insurance companies as needed and directed by Department Director, Practice Manager or Practice Director. Prepare and send all referrals/documentation to outside providers as needed. Request documentation from outside providers and scan documentation into Medical EMR. Access records from QHN and Paper version as needed. Participate in regularly scheduled staff meetings with each practice MOS staff and Staff Manager to go over any issues, new processes, etc. Maintain knowledge of programs such as Patient Portal, EMR, QHN, Gmail and associated programs, etc. Train new hires as needed. Comply with Competency Audits and Trainings as directed by Practice Directory/Practice Manager. Other job related duties as assigned. General Duties Answer phones as needed. Greet Patient and staff in a positive professional manner at all times. Ensure that your station is clean and free of clutter at all times. Maintains patient/resident/employee privacy and confidentiality at all times. Other job related duties as assigned. Compensation Wage starts at $18.55 and goes up with experience. Immunizations Immunizations required for employment. Benefits Employee Assistance Program 403(b) with 4% match from FHW and zero day vesting schedule Medical Plan Options: PPO plan with copay/coinsurance and lower deductible, High Deductible Health Plan with the option for a Health Savings Account, Telemedicine included in both plan options Dental Vision Life Insurance / Accidental Death and Dismemberment Insurance Disability Insurance with a Short and Long Term Option Critical Illness and Accident Plans Cafeteria Options: Health Reimbursement/Flex Savings Pet Insurance Identity Protection Travel protection EEO Statement Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr