Medical Office Specialist - Primary Care (Part-time)

Overview Job Title: Medical Office Specialist - Primary Care (Part-time) Job Category: Clerical Requisition Number: MEDIC002931 Location: Fruita, CO 81521, USA (FHW Primary Care, 281 N Plum St) Employment: Part-Time, On-site Responsibilities ESSENTIAL FUNCTIONS: Communicates the scheduling and patient process. Collects and documents all patient demographics. Insurance eligibility verification and collection of appropriate copays. Receive and post all payments as appropriate. Provide efficiencies in scheduling and managing patients and scheduling of appointments, assemble patient forms for appointments. Maintain strong organizational structure, workflow, and operating procedures for medical practice. Knowledge of medical practice principles, practices and procedures. Process incoming and outgoing calls efficiently, politely and as quickly as possible. Document phone messages in EHR as appropriate. Alert supervisor to any insurance issues in an efficient and timely manner. Promote existing and new programs and/or policies of Family Health West and the outpatient clinics both internally and externally, exhibiting professional and respectful behavior to others at all times. Complete scanning as assigned into patient charts in a timely manner. Direct patient contact assisting with intake registration, escorting and assisting physician with duties as assigned. Demonstrate fiscal responsibility. Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day. Communicate necessary information to others as appropriate. Provide support of projects and demonstrate strong communication skills both oral and written. Follow up on patient referrals ensure timely processing. Call for authorization for Worker’s Compensation patients. Submit for authorization of treatment/procedures to insurance companies as needed and directed by Practice Manager or Practice Director. Prepare and send all referrals/documentation to outside providers as needed. Request documentation from outside providers and scan documentation into Medical EMR. Access records from QHN and Paper version as needed. Participate in regularly scheduled staff meetings with each practice MOS staff and Staff Manager to go over any issues, new processes, etc. Maintain knowledge of programs such as Patient Portal, EMR, QHN, Gmail and associated programs, etc. Train new hires as needed. Comply with Competency Audits and Trainings as directed by Practice Directory/Practice Manager. Other job related duties as assigned. Wage The wage starts at $18.55 and goes up with experience Immunizations Immunizations required for employment Benefits FHW offers a full benefits package including: Employee Assistance Program; 403(b) with 4% match from FHW and zero day vesting schedule; Medical Plan Options (PPO and High Deductible with HSA); Telemedicine; Dental; Vision; Life Insurance/AD&D; Disability Insurance; Critical Illness and Accident Plans; Cafeteria Options: Health Reimbursement/ Flexible Savings; plus additional options such as Pet Insurance, Identity Protection, Travel protection. Qualifications Education Required High School or better. Experience Required Education: High School Diploma or equivalent required. Licenses: No professional license required. Certifications: No professional certification required. Experience: Must have one year experience in the medical field. Preferred one year experience working with insurance companies, and two to five years of experience in the customer service field. Licensing & Equal Opportunity Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr