CRM Manager

CRM Manager

Great Hill Solutions, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill Solutions, LLC is seeking a CRM Manager to support a Department of Defense (DoD) Combat Support Agency as part of a strategic Contract Resource Management (CRM) remediation and sustainment initiative. This position plays a critical role in advancing the agency's Audit Sustainment & Compliance Support Specialist to augment and support the Defense Health Agency (DHA) TRICARE Program Resource Management (TPRM) government team, progress toward full financial auditability in alignment with DoD's Financial Improvement and Audit Readiness (FIAR) goals.

The ideal candidate will bring a deep understanding of federal audit standards, internal controls, and financial compliance within the DoD environment. A successful candidate will provide technical, analytical, and administrative support across key focus areas of audit response, process improvement, population validation, accounting standards research, internal control remediation, and statutory compliance assessments, in a fast-paced, collaborative setting focused on complex audit challenges and enterprise transformation.

Key Responsibilities:

• Responsible for the accounting, financial support, and financial reporting for TRICARE's centrally funded private sector health care programs.
• Support the execution of financial statement audit readiness and remediation tasks.
• Analyze audit findings and assist in developing and implementing corrective action plans.
• Perform internal control testing and support documentation of financial transactions and processes.
• Collaborate with internal stakeholders, external auditors, and leadership to ensure audit requirements are clearly understood and addressed.
• Assist in preparing audit documentation and supporting evidence packages for audit assertions and walkthroughs.
• Maintain audit readiness documentation repositories, ensuring traceability and completeness of evidence.
• Liaise with external audit firms and internal stakeholders to coordinate responses to audit requests.
• Provides budget formulation input, carries out budget execution and prepares component financial statements and footnotes.

Required Qualifications:

• Bachelor's degree in accounting, finance, business, or a related field (or at least 5 years of equivalent federal financial management or auditing experience in lieu of a degree).
• Minimum of 5 years of federal audit, audit readiness, or financial compliance experience.
• Minimum of 5 years experience with TRICARE's centrally funded private sector health care programs.
• Excellent written and verbal communication skills, with the ability to interpret and communicate audit issues clearly.
• Active DoD Secret security clearance.

Desired Skills:

• DoD Financial Management Certification (Level 1, 2, or 3).
• Experience with FIAR methodology, including internal controls, testing, and remediation.
• Familiarity with key audit focus areas such as Procure-to-Pay (P2P), Real Property, and Fund Balance with Treasury (FBwT).
• Experience with collections, unmatched transactions, and intergovernmental reconciliations.
• Exposure to data analytics to support audit resolution and financial trend analysis.
• Proficiency in SQL, Python, R, Power BI, or similar tools to extract and analyze financial data.

Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.