Managing Director, CRM

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real‑world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary The Managing Director, Cyber Risk Management, is responsible for partnering with our sales team to win new business, managing client relationships, leading engagement delivery, and contributing to the maturation and innovation of Unit 42's Cyber Risk Management consulting services. This person will be active in the day to day delivery and will also help shape the strategic direction of the practice, building the business and becoming a strategic advisor to our clients. The role requires deep cybersecurity subject matter expertise and business savvy; this person is interested in our customers' success and in scaling a profitable business. The individual will our clients’ advocate for cybersecurity risk management, provide strategic and technical leadership and focus on product pull through. Key Responsibilities Partner with sales and GTM teams to drive the development of new business, and contribute to the building of new client relationships through expertise. Prepare and present comprehensive proposals, scopes, and leads pitch meetings of all types and complexity levels across the organization. Nurtures and cultivates long‑term relationships with major clients, serving as a trusted advisor and advocate for client needs. Provide hands‑on, expert‑level proactive cybersecurity assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors. Drive innovation in Unit 42’s proactive offerings by collaborating with cross‑functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products. Advance the maturation of our existing proactive services. Ensure the consistency and quality of our services and highest level of customer service. Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry. Recruit and onboard world class CRM talent to support our growth goals. Support the professional growth and development of our consultants through training and technical enablement. Manage the productivity of a team through attainment of utilization targets. Identify and execute strategies for service development, enablement, and process that result in the pull through of Palo Alto Networks products. Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure. Qualifications Bachelor's degree with 15 years of experience, Master's degree with 12 years of experience, PhD with 8 years of experience, or equivalent military experience. Experience developing new business and building client relationships through demonstrated subject matter expertise, including preparing and presenting winning proposals and leading pitch meetings. Has led cybersecurity advisory engagements for global enterprise customers, consistently delivering projects on time and on budget while exceeding client expectations. Client services mindset and top‑notch client management skills. Experience as a senior‑level team leader, including overseeing other director, senior, and mid‑level analyst/consultant teams. Ability to travel as needed to meet business demands. Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level. Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance. Technical proficiency in a wide range of cyber risk management services, including penetration testing, vulnerability assessments, and cybersecurity framework assessments, among others. Experienced-based understanding of clients’ needs and desired outcomes in cybersecurity and risk management engagements. Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces. Operates with a hands‑on approach to service delivery with a bias towards collaboration and teamwork. Must be results‑driven and strategic. Preferred Qualifications An advanced degree such as MS, MBA, or Juris Doctorate (JD) is a plus. Cybersecurity industry certifications such as CISSP and/or CISM are a plus. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non‑sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here ( $248,000.00 - $290,000.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on click.appcast.io. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. #J-18808-Ljbffr Palo Alto Networks