Delivery Director, Global Market Conduct Delivery

Work Location : New York, New York, United States of America Hours : 40 Line of Business : TD Securities Pay Detail : $190,000 - $225,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job‑related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

TEAM OVERVIEW

The Global Market Conduct function is responsible for the design, implementation, and sustainability of trade surveillance, communications surveillance, records and retention, conduct risk governance, and strategic remediation programs across TD Securities. This function supports regulatory commitments with the SEC, CFTC, FINRA, DOJ, and other global regulators and partners closely with Technology, Data, Compliance, Legal, and Business leadership.

ABOUT THE ROLE

We are seeking an Experience Delivery Director with 15+ years of end‑to‑end delivery expertise to drive complex, cross‑functional compliance programs across data, technology, and business domains. Reporting into senior change delivery leadership, this role is accountable for delivery strategy and execution across multiple workstreams, ensuring clear ownership, predictable outcomes, and timely escalation of risks and decisions. The ideal candidate is a seasoned delivery leader who has led large‑scale regulatory and/or control programs in capital markets, understands products and data flows, and can translate complex requirements into executable plans across engineering, data, operations, risk, compliance, and front‑office stakeholders. You will set the delivery cadence, establish fit‑for‑purpose governance, and provide executive‑ready reporting while unblocking teams and maintaining momentum in fast‑paced, high‑ambiguity environments.

KEY RESPONSIBILITIES

Own planning through execution across multiple workstreams (process, data, and technology), ensuring scope, milestones, budget, and outcomes are delivered with disciplined change control. Drive regulatory and compliance outcomes by partnering with Compliance/Risk to translate requirements into clear deliverables, controls, testing evidence, and sustainable BAU handoffs. Lead and coordinate product, engineering, data, operations, and business teams to align priorities, clarify dependencies, and resolve conflicts quickly. Establish and run governance forums; manage RAID (risks, assumptions, issues, dependencies); drive timely decisions and escalations with options and recommendations. Produce concise, executive‑ready status updates, dashboards, and materials that surface progress, trade‑offs, and key decision points. Manage senior stakeholder expectations, balance competing priorities, and adapt delivery approach to evolving regulatory timelines and organizational constraints. Coach and develop delivery resources, improve delivery practices, and continuously raise the bar on predictability, transparency, and outcomes.

LEADERSHIP EXPECTATIONS

Serve as a trusted partner and point of accountability for senior stakeholders, driving clarity, momentum, and outcomes across the portfolio. Influence across business, technology, data, and control functions to align on solutions, delivery sequencing, and trade‑offs. Set a high bar for transparency: clear plans, measurable milestones, and early escalation of delivery and control risks. Represent delivery in senior forums and steerco meetings, ensuring decisions are documented and actions are driven to closure. Champion continuous improvement in delivery practices, tooling, and operating model (e.g., leaner governance, stronger execution rhythms). Lead with resilience and integrity—staying focused and effective through ambiguity, shifting priorities, and demanding timelines.

SKILLS & EXPERIENCE

10+ years of experience leading end‑to‑end delivery for complex, cross‑functional programs (regulatory, compliance, risk/control, data, and/or technology change) in capital markets or a similarly regulated environment. Proven track record delivering regulatory remediation or control uplift programs (e.g., surveillance, records management, conduct risk). Experience supporting SEC, CFTC, FINRA, DOJ/DPA, or global regulator engagements. Proven ability to deliver outcomes across data, technology, and business domains—translating requirements into scope, milestones, dependencies, and measurable deliverables. Strong understanding of financial products and end‑to‑end flows (front‑to‑back), with the ability to communicate impacts to stakeholders at all levels. Deep experience running governance: RAID management, change control, release planning, and issue/decision escalation with clear options and recommendations. Executive communication skills—able to produce clear, concise written updates and senior‑ready materials that drive alignment and action. Strong people leadership and influence—coaching delivery practitioners and partnering effectively across Compliance, Risk, Technology, Data, Operations, and Business. Comfort operating in ambiguity and under pressure, with sound judgment, urgency, and a bias for execution. Experience with delivery tooling (e.g., JIRA, Confluence) and practical understanding of modern delivery methods (Agile, hybrid, and waterfall) as appropriate to regulatory commitments.

ADDITIONAL QUALIFICATIONS

Bachelor’s degree in Business, Engineering, Computer Science, or equivalent experience. Experience delivering regulatory/compliance programs (e.g., surveillance, records/retention, AML, employee compliance) and working effectively with second‑line functions. PMP, Lean/Six Sigma, CFA, FRM, or CPA designation is an asset. Strong analytical mindset; comfortable with process mapping and translating control requirements into clear delivery artifacts (testing approach, evidence, operational readiness). Practical familiarity with data and automation concepts (data pipelines, basic scripting/automation, metrics) is an asset. Benefits Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well‑being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well‑being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Equal Opportunity Statement TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email View email address on click.appcast.io. Please include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr Dormont Manufacturing Co