Global Corporate Trust (GCT) Relationship Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Global Structured Finance Client Manager plays a central role in the execution, onboarding, closing coordination, and post‑closing readiness of GSF transactions. This position is responsible for ensuring accurate execution, operational excellence, and a high‑quality client experience across all assigned client relationships and associated transactions. The Client Manager serves as the closing and post‑close business liaison, partnering closely with all internal service partners to resolve escalated issues, coordinate amendments and terminations, establish billing and monitoring receivables, and ensure seamless transition from deal execution to ongoing administration. Success in this role is demonstrated through timely and accurate execution, strong cross‑functional coordination, effective issue resolution, and delivering consistent, positive, client outcomes. PERTAINING TO THOSE WHO ARE HIRED TO PERFORM CAYMAN ISLANDS MONETARY AUTHORITY (CIMA) REGULATED ACTIVITIES. The candidate may be required to disclose/provide the following during the recruitment process (where not precluded by U.S. Bank recruitment or hiring policies): Membership to professional bodies (if applicable and required for the role), References, and Any criminal history, regulatory censure, sanctions, legal proceedings and any other formal censure, discipline or public criticism at the stage of recruitment. Essential Functions - Resolve escalated inquiries and complex servicing situations for assigned clients by coordinating with internal service teams to deliver timely and effective solutions. - Complete system onboarding for new GSF transactions ensuring accuracy, completeness, and adherence to established SLAs. - Direct and coordinate closing day activities, including flow of funds, issuance of securities, satisfaction of closing conditions, and documentation of closing requirements. - Engage with all functional partners to facilitate effective and complete post close knowledge share, ensuring service partner readiness and alignment for ongoing transaction administration. - Serve as the central point of coordination across internal teams to ensure timely and accurate execution of deliverables over the life of each transaction. - Identify, escalate and seek resolution on any discovered service gaps to prevent downstream operational impact or client awareness. - Engage proactively with all assigned clients to support ongoing satisfaction and relationship preservation. - Establish billing and monitoring receivables, including follow‑up with clients and internal partners to resolve outstanding balances. - Coordinate transaction amendments and terminations, implementing required system updates, notices, and service changes accurately and on time. Location Expectations This role requires working from a U.S. Bank location three (3) or more days per week. Basic Qualifications - Bachelor’s degree in business, finance, accounting, or a related field, or equivalent relevant experience. - Typically five to seven years of relevant experience Preferred Skills/Experience - Experience in corporate trust, structured finance, capital markets, and/or with complex financial instruments. - Strong understanding of transaction lifecycle management, operational risk considerations, and servicing requirements. - Demonstrated ability to manage multiple time‑sensitive deliverables while coordinating across diverse internal teams. - High attention to detail with a strong commitment to execution discipline, documentation accuracy, and risk awareness. - Strong communication and problem‑solving skills with a client‑focused approach to issue resolution. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,600.00 - 136,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.