Logistics Coordinator

Job Description

Job Description

We are looking for a Logistics Coordinator to support commercial operations and customer account activities for a manufacturing environment in Mount Olive, New Jersey. This Long-term Contract position focuses on coordinating order flow, shipment activity, return processing, and account updates while helping maintain responsive service for customers. The ideal candidate brings strong logistics knowledge, attention to detail, and the ability to manage domestic and international shipping tasks in a fast-paced setting.

Responsibilities:

• Coordinate the full lifecycle of customer orders, from quotation support and order entry through processing and shipment follow-up.

• Manage shipping activities to help ensure products move accurately and on schedule across domestic and international destinations.

• Process return authorizations and related documentation while partnering with internal teams to resolve customer issues efficiently.

• Maintain customer account records by updating key information, verifying order details, and supporting ongoing account administration.

• Work closely with commercial operations and service teams to monitor order status, address exceptions, and improve communication with customers.

• Prepare and review shipping paperwork, customs-related documents, and other records needed for international distribution.

• Track logistics activity and help resolve delivery, documentation, or fulfillment discrepancies in a timely manner.

• Experience supporting logistics, distribution, or shipping operations in a business environment that requires strong attention to detail.
• Working knowledge of order processing, shipment coordination, and customer account support activities.
• Familiarity with customs documentation and international shipment requirements.
• Ability to manage multiple priorities with strong accuracy and organizational skills.
• Effective communication skills for coordinating with customers, carriers, and internal stakeholders.
• Proficiency with standard business systems and tools used for order entry, tracking, and record maintenance.