Warehouse General II

Warehouse General II

Under general supervision coordinates and/or performs the shipping, receiving, and material handling responsibilities in the maintenance and operations warehouse area. Responsible for the inventory management and accuracy, order filling, as well as the movement of materials into and out of the facility. Provides customer service via email and walk-in requests.

Minimum Qualifications:

• Working knowledge of warehouse and inventory management principals;
• Working knowledge of Microsoft Office, including Word and Excel; knowledge of enterprise resource systems (i.e., Oracle); Google Apps;
• Effective time management skills;
• Strong customer service skills;
• Ability to perform arithmetic calculations;
• Ability to work independently, complete tasks, and exercise independent judgment in the absence of clear directives;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to perform tasks within Oracle Warehouse/Inventory management system;
• Ability to establish and maintain effective working relationships with school system staff and external vendors/agencies.

Education, Training, and Experience:

• High school diploma or equivalent;
• Five years of shipping/receiving or general warehouse experience;
• Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.

Certification and License Requirements:

• Must hold forklift certification or successfully complete training and certification requirements for a forklift operator within sixty days of hire;
• Must hold and maintain a valid motor vehicle operator's license with a good driving record according to the State of NC requirements.

Preferred Qualifications:

• Experience using inventory management software and programs and strong understanding of warehouse inventory management principals.

Essential Duties and Responsibilities:

• Issues stock while maintaining proper warehouse operations in accordance to Wake County Public School System (WCPSS) standards.
• Processes warehouse requests from printed or walk-in orders and packs for shipment to WCPSS locations.
• Inspects incoming stock to determine purchase order compliance.
• Assigns and maintains stocking locations in accordance to established warehouse procedures.
• Conducts periodic physical inventories and cycle counts to ensure a high degree of inventory accuracy.
• Performs daily safety and operational checks of tools, equipment, and vehicles to maintain appropriate standards.
• Assists with determination of items to procure or remove from inventory for continuous improvement of the M&O warehouse inventories and order fill rates.
• Collaborates with the warehouse operations manager to establish and maintain appropriate inventory stocking levels for all M&O warehouse items; determines and ensures safety warehouse stock levels are accurate and at an appropriate level.
• Collaborates and works with purchasing buyers to assist with vendor expedites and produces resolution.
• Performs other related duties, as assigned.

Work Environment/Physical Requirements:

This position operates in an office and warehouse environment. Work requires exposure to variable weather elements. The position, at times, must be able to come into direct contact with schools system staff, external vendors/agencies and the public. Work is considered medium physical work, requiring the exertion of up to 50 pounds of force. The work requires driving a forklift and automotive equipment.

Effective Date: 10/2023

Disclaimer: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

Wake County Public School System