(USA) Director, Technology Operations - CP Tech Experience

Position Summary...

What you'll do...

Role summary:
The Director, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, risk mitigation, and performance measurement while fostering strong stakeholder relationships to drive informed decision-making. The position requires expertise in program and project management, technology strategy, and business operations to deliver measurable value. The Director champions continuous improvement, mentors teams, and promotes effective communication across multiple business units to support organizational success and innovation within a dynamic technology environment.
About the team:
The Technology Operations team leads the design and execution of scalable technology strategies that support Walmart Marketplace’s global partner ecosystem. This team manages end-to-end partner integration, focusing on API development, onboarding, and technical capabilities to enhance partner scalability and adoption. Collaborating closely with Product, Engineering, and Marketplace teams, they drive innovation through partner insights and ensure consistent, high-quality technology delivery worldwide. The team emphasizes operational excellence, performance measurement, and governance to align technology initiatives with business objectives, fostering a seamless developer experience that accelerates partner success and marketplace growth.
What you'll do:

• Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives.
• Manage program budgets, forecasts, and resource allocation to optimize financial performance and ROI.
• Define program charters, performance baselines, and success metrics across multiple project tracks.
• Build and maintain collaborative relationships with stakeholders to influence decisions and drive alignment.
• Oversee risk assessment, mitigation strategies, and scenario planning to ensure program delivery.
• Provide technology insights to guide strategic initiatives and operational improvements.
• Mentor and develop talent to strengthen team capabilities and succession planning.

What you'll bring:

• Extensive experience in program and financial management, including budgeting, forecasting, and cost control for large-scale technology initiatives.
• Proven ability to define program scope, develop integrated plans, and measure performance across multiple projects and business units.
• Strong stakeholder management and influencing skills to build consensus and drive alignment in complex environments.
• Expertise in translating business requirements into technology strategies that support organizational objectives.
• Proficiency in risk assessment, mitigation planning, and program monitoring to ensure successful delivery.
• Demonstrated leadership in mentoring teams and fostering continuous improvement and operational excellence.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area.
3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.