Operations Coordinator (Planning & Warehouse)

Job Description

Job Description

Job Summary:

This role provides flexible support across both Planning and Warehouse operations to ensure smooth day-to-day execution. The position is critical to maintaining continuity during periods of high workload, employee absences, and peak demand. The Operations Coordinator acts as a cross-functional resource who helps bridge communication gaps, streamline material flow, ensure inventory accuracy, and align operational priorities across departments.

Schedule: M-F, 11:30am to 8pm

Duties and responsibilities:

· Crosstrain in both planning and warehouse functions to provide operational flexibility across departments

· Support, order tracking, schedule updates, shipping, receiving, staging, and documentation as needed

· Coordinate with teams to ensure timely material flow and production readiness

· Monitor backlogs, requests, NCRs, and urgent matters to help prevent production delays.

· Support during PTO, staffing shortages, or busy operational times.

· Work in identifying, recommending, and supporting enhancements to manual processes and operational inefficiencies.

· Assist with inventory management, cycle counts, inventory reconciliation, and system accuracy. While performing system audits and investigating inventory discrepancies or transaction errors in ERP/WMS systems

· Support the processing of transfer orders and material requests while ensuring FIFO practices and proper inventory rotation.

· Verify accuracy of inventory transactions, labels, lot/batch information, and documentation

· Communicate updates and priorities to cross-functional teams, including Customer Service, QC, Manufacturing, and Procurement

· Support with daily operational meetings by delivering status updates on material availability, shipping priorities, and planning issues.

· Assist in coordinating urgent or high-priority orders to guarantee timely shipment and ongoing production support.

· Help in creating reports on inventory, shipping status, planning metrics, or operational performance.

· Ensure adherence to company procedures, safety standards, and quality system expectations.

· Support leadership in executing special projects, operational changes, and assigned implementation tasks. Engage in ongoing improvement initiatives and process standardization efforts.

Required Education and Experience:

· High school diploma or equivalent required

· 1–3 years of experience in warehouse, planning, logistics, manufacturing, or supply chain operations

Experience with ERP/WMS systems in an operational environment

· Experience supporting cross-functional teams in a fast-paced environment

Preferred Education and Experience:

· Associate degree in Supply Chain, Business, Operations, or related field preferred

· Experience in medical devices, manufacturing, or regulated environments preferred

· SAP experience preferred

· Experience with inventory control, production planning, shipping, or warehouse coordination

· Previous experience supporting continuous improvement initiatives or process optimization

Required Skills:

· Strong organizational and multitasking abilities

· Ability to prioritize and manage changing operational demands

· Strong communication and interpersonal skills

· Detail-oriented with strong accuracy and follow-through

· Proficient in Microsoft Office, especially Excel and Outlook

· Ability to work independently and collaboratively across departments

· Basic analytical and problem-solving skills

· Comfortable learning and navigating ERP/WMS systems

· Ability to adapt quickly and support multiple operational functions

· Strong sense of urgency and accountability

Physical Requirements:

· Able to stand and walk for extended periods throughout the workday

· Capable of lifting, moving, or carrying between 25 and 50 pounds as required.

· Ability to bend, reach, push, pull, and perform repetitive movements.

· Comfortable operating around warehouse equipment and material handling activities

· Proficiency in using computers, scanners, and standard office equipment regularly

· Capability to work flexible hours to support during peak periods or staffing shortages when operational needs arise.