SkillBridge - Data Center Technician - Hiring our Heroes Cohort Q3' 2026

Who are we? Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Position Summary Equinix Emerging Talent, Military Program provides service members with transition assistance to the civilian workforce. This is part of the DoD SkillBridge Program, offering transitioning service members hands‑on experience in Equinix's data center operations. Interns will support routine and semi‑routine tasks related to customer installations, infrastructure maintenance, and service delivery within the IBX (International Business Exchange) data centers. THIS PROGRAM/ROLE IS FOR MILITARY ACTIVE DUTY PERSONNEL ONLY Program is exclusively for Military Spouse Fellows or Active‑duty U.S. military personnel transitioning out of the military to a civilian workforce. Key Responsibilities Ticketing & Troubleshooting Manage and resolve customer support requests and service tickets Accurately track tasks using the ticketing system Troubleshoot network and equipment issues; escalate when necessary Collaborate with cross‑functional teams to resolve technical challenges Hardware Installations Perform "rack and stack" installations of customer equipment Follow detailed installation plans and wiring diagrams Install structured cabling (fiber and copper), cable trays, cages, and cabinets Identify and report infrastructure capacity or cabling concerns Testing & Quality Checks Conduct layer 1‑3 connectivity tests (e.g., network cables, fiber optics) Perform quality checks on own and team installations Maintain detailed documentation of all work performed Customer Interaction Provide professional, helpful on‑site customer support Communicate clear timelines and progress updates Escort customers and vendors for access and safety compliance Team & Project Support Contribute to team projects and installations Coordinate with vendors and internal teams to ensure timely execution Support dispatching, inventory checks, and alarm escalations as needed Learning Objectives Deepen technical expertise in data center infrastructure and operations Gain experience in structured cabling, network testing, and troubleshooting Enhance customer service and communication skills in a technical environment Understand project coordination and cross‑functional collaboration Qualifications Active‑duty military member or Military Spouse approved for SkillBridge or MSCAP participation Technical or Non‑Technical MOS, NEC, or AFSC High school diploma or equivalent 2‑4 years of experience in technical support, IT, telecom, or data center operations Ability to read wiring schematics and installation plans Experience with fiber and coaxial terminations preferred Strong attention to detail and documentation skills Comfortable working in a physical, hands‑on environment Training & Evaluation Interns will follow a customized Education/Training Plan Monthly evaluations will be conducted by the supervisor Final evaluation will assess learning outcomes and program effectiveness Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here . #J-18808-Ljbffr