Director of Fleet Services and Compliance

2626 W Beryl Ave Phoenix Arizona, 85021,

Position Description:

Manages the Fleet Services to include overseeing the fleet services operations and maintenance of all vehicles, industrial machinery and associated equipment. Provides guidance to the Transportation Department in Driver Training, Safety and onboarding for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Ensures that all Team Members and the department are aware of Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) guidelines and ensures GCNA stays in compliance. Maintains the required Driver Qualification (DQ) files in accordance with government regulations. Ensures new hire drivers are vetted per current DOT and FMSCA rules. Coordinates the orientation and training process for new or promoted Fleet Drivers. Manages the FMSCA Drug and Alcohol Clearinghouse process as well as the DOT random drug tests. Collaborates with Safety and Risk Management regarding DOT requirements and changing regulations.

Essential Duties and Responsibilities:

• Executes operations plan to ensure drivers are trained in safe operation of vehicles.
• Proactively promotes a culture of safety to prevent accidents and injuries.
• Ensures timely accident/incident investigations that involve property, equipment, and/or personnel.
• Develops safety strategies in partnership with Safety, Risk, and Asset Protection.
• Oversees the Driver Safety Committee, including facilitation of safety meetings and/or safety related classes.
• Provides driver safety training to the Transportation Department. Coordinates with Director of Transportation, ROC VP, and other departmental Senior Managers, Directors, and VPs to analyze, identify, and execute strategic goals and objectives regarding safety, training and driver retention.
• Oversees and manages all aspects of the organization's vehicle and industrial machinery fleet.
• Oversees and manages leased fleet vehicle accounts for vehicle returns, allocation and billing in conjunction with Finance.
• Maintains all licensing, registration, insurance, emissions, and government permits on all vehicles in the GCNA fleet. Processes registration renewal/original titles at DMV and ensures each vehicle or individual has the appropriate insurance cards and are reported to the broker.
• Oversees internal and external requests for service and forwards to applicable vendor for timely processing of vehicle transportation, repairs and maintenance.
• Ensures preventative maintenance schedules for mechanical equipment is in place and followed per GCNA standards.
• Makes decisions on matters relating to the day-to-day operations of his/her areas of responsibility.
• Ensures that Team Members comply with all policies and procedures relating to Security, Health, and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
• Ensures all DOT reporting requirements are accurate and up to date.
• Schedules and administers any testing or training for Team Members, as needed.
• Investigates, addresses, and documents all safety violations; administers re-training if necessary.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Ensures that leadership effectively manages performance of Team Members, discussing operational performance problems with Senior Leadership and HR Business Partner (HRBP) to identify causes and issues in order to work on resolving problems.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays critical role in driving company safety culture change efforts and change management processes.
• Focuses on the driver experience and assists transportation as needed for retention.
• Coordinates efforts with various Goodwill divisions, as needed.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor's degree or equivalent experience preferred.
• Must have experience in development and growth of Team Members.
• 7+ years supervisory experience in the transportation industry.
• Familiar with FMCSA, OSHA, and DOT rules and regulations.
• Proficient in Microsoft Office Suite.
• Valid driver's license with clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at View phone number on click.appcast.io option 6 or View email address on click.appcast.io if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at View phone number on click.appcast.io, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( to learn how to report it.