Field Service Technician I (San Diego, CA)

Field Service Technician I (San Diego, CA) Position Summary: Field Service Technicians are a vital resource for the medical industry, responsible for cleaning, refurbishing, sharpening, and repairing precision surgical instruments. Technicians I work under moderate supervision alongside more experienced technicians. Responsibilities Repair surgical instruments under guidance of senior technicians; Build and maintain positive relationships with customers; Meet or exceed customer expectations; Partner with sales teams to grow business in assigned territory; Perform accurate and timely repairs of precision surgical instruments; Manage all on‑site repairs, maintenance, and testing of assigned instruments and equipment; Diagnose errors or technical problems and determine proper solutions, requiring strong problem‑solving skills; Produce timely daily work orders; Update customer reports as needed; Cooperate with sales and technical teams to share information across the organization; Comprehend customer requirements and make appropriate recommendations; Maintain regular maintenance and cleaning of work area and company equipment; Comply with applicable ISO and FDA regulations as stated in the Quality Manual; Embodiment of the Company’s Vision, Mission, and Values; Other duties as assigned. Expertise: Knowledge & Skills Language: Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees. Mathematical: Ability to perform basic arithmetic, compute rates, ratios, percentages, and interpret bar graphs. Reasoning: Apply common sense understanding to carry out instructions in written, oral, or diagram form; resolve problems involving several concrete variables. Qualifications High school diploma required. Experience with machining or handling delicate metal instruments desirable. Clear communication skills with customers, colleagues, and management. Technical degree desirable. Occasional overtime and shift changes as required by customer needs. Computer knowledge required. Physical Demands The employee must occasionally lift and/or move up to 50 pounds. Work Environment Requires presence at patient care sites such as hospitals and clinics; noise level is usually moderate. Employees must comply with vaccination and credentialing requirements for COVID‑19, influenza, hepatitis B, and other local mandates. Benefits B. Braun offers health insurance, a 401(k) plan, tuition reimbursement, and additional benefits. Equal Opportunity Employment We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Workplace discrimination is illegal. #J-18808-Ljbffr B. Braun Melsungen AG