Account Group Supervisor

We are partnering with a leading healthcare communications and consulting organization seeking an two experienced Account Supervisor – Market Access to support a growing portfolio of pharmaceutical clients.

This individual will play a key role in managing client relationships, coordinating cross-functional teams, and delivering high-quality market access marketing initiatives. The ideal candidate will have experience supporting pharmaceutical product launches, a strong understanding of the US payer landscape, and the ability to manage multiple deliverables in a fast-paced agency environment.

This is an initial 6-month contract opportunity , with the potential to transition into a permanent position.

Contract Details

• Position: Account Supervisor – Market Access
• Employment Type: Contract (potential contract-to-permanent)
• Contract Duration: 6 months
• Hours: 20–30 hours per week OR 40 hours per week

Key Responsibilities

• Serve as a primary day-to-day contact for pharmaceutical clients, maintaining strong relationships and ensuring successful project delivery.
• Manage client expectations, timelines, and deliverables across multiple market access initiatives.
• Collaborate with internal stakeholders to ensure projects align with client objectives and commercial strategies.
• Support a newly established client account, helping build strong relationships and establish effective ways of working.
• Support the development and execution of market access initiatives for pharmaceutical brands.
• Demonstrate an understanding of the US payer environment, including commercial payers, Medicare, Medicaid, and reimbursement considerations.
• Coordinate the development of payer-focused promotional materials, value communications, and market access resources.
• Work with internal teams to ensure materials effectively communicate product value propositions to relevant payer and healthcare audiences.
• Support pharmaceutical product launch activities, managing high volumes of deliverables across multiple workstreams.
• Coordinate with creative, editorial, medical, and project management teams to ensure timely delivery of client materials.
• Manage project timelines, review cycles, and stakeholder communications.
• Identify potential project challenges and proactively implement solutions.

• Coordinate promotional material submissions through established MLR review processes.
• Work with platforms such as Veeva Vault or FUSE to facilitate content review, approval, and tracking.
• Ensure deliverables meet client requirements and relevant pharmaceutical promotional compliance standards.

Essential Qualifications

• 3–5 years of experience in pharmaceutical advertising, healthcare communications, or a related agency environment.
• Demonstrated experience in market access , including an understanding of payer audiences and reimbursement dynamics.
• Experience supporting pharmaceutical product launches and managing multiple concurrent deliverables.
• Strong client-facing account management experience.
• Proven ability to collaborate with creative, editorial, and project management teams.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to work independently in a fast-paced, deadline-driven environment.

Preferred Qualifications

• Experience working with MLR review platforms such as Veeva Vault or FUSE.
• Previous experience supporting market access accounts within a pharmaceutical advertising or healthcare communications agency.
• Experience developing or coordinating payer-focused materials and market access tools.
• Experience joining new client accounts and establishing successful delivery processes.