Customer Experience Associate (Hybrid)
$59.9k - $83.3kFull-time
Stryker Orthopaedics
What you will do:
The Customer Experience Associate role offers a unique opportunity to gain broad exposure across the IVS division while supporting key initiatives in medical education, consultant engagement, and professional society partnerships. The position will help coordinate educational programs, manage consultant relationships and contracting activities, and support industry events such as trade shows, workshops, cadaver labs, and symposiums. Working closely with cross-functional partners including marketing, sales, compliance, legal, and R&D teams, the associate will play an important role in delivering a seamless customer experience.
Build and maintain effective relationships across sales, marketing, Medical Education, Customer Experience, and other cross-functional stakeholders.
Demonstrate strong product, procedural, and competitive landscape knowledge to support business and customer engagement objectives .
Develop and enhance educational content and programs by leveraging healthcare professional (HCP) insights, customer feedback, and cross-functional collaboration.
Coordinate and support for Medical Education programs, including logistics , content delivery, trade show support, and exhibit management.
Apply expertise in Medical Education and Customer Experience strategies to provide input on workstreams, adapt programs to customer needs, and drive program effectiveness.
Define, track, and evaluate key performance metrics to measure program success and identify opportunities for improvement.
Support the consultant network, including maintaining consultant relationships, SharePoint sites, dashboards, invoices, applications, and accurate consultant profile information.
Required
• Bachelor’s degree required
• Medical device or healthcare industry experience
• Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
United States of America Pay Ranges:
- USN : $59,900 - $83,300 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Associate (Hybrid) in Portage, MI vacancy
$69k
...others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Kalamazoo, MI1 day ago- Join to apply for the Customer Service Associate I role at Dollar Tree Stores 2 days ago Be among the first 25 applicants Join to apply for the... ...Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to...SuggestedFull timeContract workPart timeLocal areaShift workNight shift
$21.28 - $26.78 per hour
...1st Shift: Mon – Fri, 10:30am - 7pm ~ Hybrid: In office 3x/week, Mon - Weds ~ Overtime... ...will do Work as a liaison between customers and internal departments within the... ...equivalent Two (2) years relevant work experience Preferred ERP (JDE/ SAP/ Sales Force...SuggestedHourly payFull timeWork experience placementWork at officeDay shiftStryker
Portage, MI10 days ago- ...Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the register, and keep the store stocked and clean. Qualified applicants...SuggestedPart time
Dollar Tree Stores
Parchment, MI2 days ago - ...Create meaningful connections with every customer, with your personalized sales expertise.... .... Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll... ...like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team...SuggestedHourly payTemporary workLocal areaFlexible hours
AT&T
Kalamazoo, MI3 days ago $21 per hour
...Contract Compensation: $21/hr Work Model: Hybrid – onsite and remote Hours: 8-4:30 to 9-5... ...supporting) Responsibilities Provides customer services relating to sales, sales promotions... ...processes and enhance the customer experience. Requirements Bachelor's degree preferred...Contract workWork at officeLocal areaRemote workSystem One
Portage, MI1 day ago- ...Customer Service Specialist At DICK'S Sporting Goods, we believe in how positively... ...responsible for providing excellent customer experiences by creating an exceptional shopping... ...scheduling, directing workflow, daily associate assignments, and monitoring department...Hourly pay
- ...Client Connections based in Kalamazoo, MI is hiring a Sales and Customer Service Representative for immediate placement. The role... ...responsibilities, focusing on upselling and ensuring a top-notch customer experience. We're looking for individuals who excel in problem-solving,...Immediate start
- A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Portage, MI. This role involves assisting... ...professional relationships. Candidates should have experience in sales or customer service and strong communication skills....Full time
- ...Job Description Job Description Customer Service Representative Our client is a healthcare company based in Kalamazoo, Michigan... ...used by the team Requirements Prior customer service experience, ideally in a healthcare or regulated industry Comfortable...Local areaRelocation
Strategic Employment
Kalamazoo, MI20 days ago - ...Create meaningful connections with every customer, with your personalized sales expertise.... .... Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll... ...like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team...Hourly payTemporary workLocal areaFlexible hours
- ...Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team... ...Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift
Circle K Stores, Inc.
Kalamazoo, MI4 days ago - ...Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready... ...customer questions, and ensuring every customer has an awesome experience. Every day is differentyou'll test products, price items, and...Monday to FridayFlexible hoursShift workWeekend work
$20 per hour
...clean homes... We Make Lives Better! We are looking for a new team member to assist clients by delivering an exceptional customer experience. This role blends caring client services, scheduling & administrative support, and heartfelt communication to support our MVP...Full timePart timeWork at officeLocal areaMonday to FridayFlexible hoursJeannie Cleaning
Portage, MI9 days ago$15 - $17.5 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift$16 - $18 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist...Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift$15.1 - $16.8 per hour
...PT Sales Associate Corner Shoppes at Stadium - Kalamazoo, MI 49006 Overview Salary... ..., that's built to evolve with our customers' lives. Washable, reconfigurable, and here... ...brand with integrity. Sales & Customer Experience Greet clients with energy and...Hourly payPart timeLocal areaFlexible hoursShift workNight shift$40k - $65k
...diversified marketing shapes our brand's public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers' experience, and strategically position our agency… whether on social media or...Landon Kovacs
Kalamazoo, MI1 day ago$26.44 per hour
Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and...Hourly payFlexible hoursAfternoon shift- ...Smeader State Farm Agent is seeking a licensed, motivated, and customer-focused professional to join our team in Kalamazoo, MI. This... ...Work closely with team members to deliver an excellent customer experience Qualifications Ability To Obtain insurance license...Full timeFor contractorsWork at office
Ryan Smeader - State Farm Agent
Kalamazoo, MIa month ago - ...Job Description Job Description Job Title: Customer and Sales Support Representative Location: Kalamazoo, MI Type: Contract... ...Diploma Minimum of 3 or more years of customer service experience System One, and its subsidiaries including Joulé and Mountain...Contract workLocal area
- ...Lawn Care has been delivering top-quality lawn care services to customers across North America. Together, with its premier products,... ...Previous lawn care knowledge and customer service / sales experience is preferred. Benefits: ~401(k) matching ~ Dental insurance...Full timePart timeCurrently hiringFlexible hours
- ...dealer technicians and parts counter employees with technical repair guidance or part assistance. The primary function of the customer experience representative will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic...Flexible hours
Trice Healthcare
Galesburg, MI3 hours ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Portage, MI2 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware... ...pays $13-$16 per hour depending on location and experience. Benefits may include employee discounts, flexible scheduling...Hourly payFull timeFlexible hoursAce Hardware
Kalamazoo, MI2 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Kalamazoo, MI5 days ago- ...Sales Territory: Local Radius to Kalamazoo, MI. Workplace: Hybrid of Field, Remote, Office Competitive Base | Uncapped... ...Passion for sales and relationship-building Previous experience in outside sales is required Hunter mentality with a knack for...Work at officeLocal areaRemote work
Ernest
Kalamazoo, MI1 day ago - ...part of that goal as a member of our team! As a sales associate here, you can have the satisfaction of helping a... ...recommending products in no time! We expect all our customers to receive the best customer experience possible and all our team members are there to make...Full timeSecond jobFlexible hoursShift work
- ...you!Unlimited Referral Bonuses: Earn extra by referring others to join our team.We value your contributions, and we want you to experience the professional success and personal fulfillment that comes with making a positive impact on the lives of our residents.Apply Today...Bi-weekly payWeekly payDaily paidTemporary workPart timeWork at officeFlexible hours
Medilodge of Westwood
Kalamazoo, MI4 days ago - ...SVS Vision ReceptionistSince 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company... .... They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic...
SVS Vision
Kalamazoo, MI3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Associate (Hybrid). Be the first to apply!
Related searches
- hospital customer service representative Portage, MI
- customer experience agent Portage, MI
- service person Portage, MI
- financial customer service representative Portage, MI
- customer service representative insurance Portage, MI
- customer experience associate Portage, MI
- member service representative Portage, MI
- customer relations associate Portage, MI
- client service officer Portage, MI
- customer service specialist Portage, MI