Labor Planning and Forecasting Manager

About us

Gate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

Job Summary

The Labor Planning and Forecasting Manager is responsible for all the local activities related to the labor planning and labor scheduling on the long and short term of the assigned unit(s).

Annual Hiring Range:

• $95,000 - $105,000/Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts

Main Duties and Responsibilities:

• Labor Resource Planning: Develop and execute comprehensive labor resource planning strategies that align with business goals and operational needs.
• Workforce Optimization: Analyze historical data, trends, and market dynamics to optimize labor allocation, ensuring the right workforce is in place to meet demand fluctuations while minimizing overstaffing and understaffing situations.
• Budget Management: Collaborate with Finance and Operations teams to develop labor budgets, monitor actual vs. planned expenditures, and provide insights to improve cost efficiency.
• Forecasting and Demand Planning: Utilize data-driven forecasting techniques to anticipate labor needs, considering seasonal variations, special events, and other factors that impact workforce requirements.
• Labor Analytics: Develop and maintain reporting mechanisms to track key performance indicators (KPIs) related to labor utilization, productivity, and cost, providing regular updates to senior management.
• Cross-Functional Collaboration: Collaborate with departments such as Operations, Human Resources, Finance, and Industrial Engineers to align labor plans with operational strategies and business objectives.
• Staffing Strategies: Recommend short-term and long-term staffing strategies that align with business goals, including hiring, training, and reassignment of labor resources. Monitor and review weekly schedules to accommodate changing business needs.
• Process Improvement: Continuously identify opportunities for process improvement within labor planning and resource allocation and implement best practices to enhance overall efficiency.
• Regulatory Compliance: Stay current with labor regulations and policies to ensure all workforce planning activities are compliant with legal requirements.
• Team Leadership: Provide guidance and mentorship while fostering a collaborative, high-performing, and results-oriented team environment.

Qualifications

• Bachelor’s degree, or equivalent professional experience within operational planning, monitoring operational Key Performance Indicators, or financial controlling
• Experience leading strategic or operational workforce planning activities, including demand and gap analysis
• Ability to identify complex themes, findings, and suggestions/recommendations from both quantitative and qualitative assessments
• Ability to function independently
• Easily adaptable and receptive to change, with a strong drive to adopt innovative approaches
• Proficient at handling tasks under demanding time constraints
• Strong written and verbal communication skills
• Skilled in personnel scheduling and rostering

Technical Skills:

• Proficient with Microsoft Office Products (Excel, Word, PowerPoint, Outlook, and SharePoint)
• Knowledge of union regulations and labor legislations

Language / Communication Skills:

• Fluent in written and verbal English language. Knowledge of a second language is a plus
• Strong communication skills

Job Dimensions

Geographic Responsibility: North America

Type of Employment: Full-time

Exemption Classification: Exempt

Travel %: 10-25% outside of 50 miles

Work Environment / Requirements of the Job: Normal office environment

Gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability , take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

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