Data Center Technician - United States - New York - On-site

About the Role

Join Reboot Monkey as a Data Center Technician in New York . This is an onsite, independent contractor position supporting critical infrastructure at data center facilities.

Technicians will support assignments in or near the area , based on client requirements and available dispatches. This opportunity is intended for freelancers who are comfortable working independently and accepting assignments based on client demand.

Compensation

Hourly contract rate - based on experience and assignment requirements

• Technicians are paid for the actual hours worked on each assignment.
• There is no guaranteed 8-hour workday, minimum weekly hours, or fixed number of hours per week.
• The hourly rate, payment currency, invoicing schedule, and other assignment-specific terms will be confirmed during recruitment and documented in the applicable contract or Statement of Work (SOW).
• Any applicable travel allowance or additional assignment compensation will be confirmed separately.

Work Setup

• Independent contractor/freelance arrangement, not traditional full-time employment.
• On-demand, dispatch-based assignments.
• Flexible scheduling depending on client requirements and available work.
• Some assignments may require only a few hours, while others may require a full day or longer.
• Assignments may occur during regular hours, nights, weekends, or on short notice.
• Technicians should be comfortable working independently onsite with minimal supervision.
• Work is generally within or near the technician's local area.
• Assignment availability and workload depend on client demand.
• Each assignment may have specific requirements, rates, and terms confirmed through a separate SOW or assignment confirmation.

Please note: This is not a traditional full-time position. There are no guaranteed weekly hours, and assignments and schedules vary based on client demand.

Key Responsibilities

• Install, rack, stack, and decommission server and network equipment.
• Perform structured cabling, including copper and fiber-optic connections.
• Replace hardware components and perform basic physical troubleshooting.
• Assist with equipment deployments, migrations, and upgrades.
• Troubleshoot physical connectivity, cabling, and hardware issues.
• Maintain accurate documentation, asset records, and ticket updates.
• Follow site procedures, technical instructions, and safety requirements.
• Coordinate with project managers, remote teams, and data center personnel.
• Complete assigned tasks independently and escalate issues when necessary.

Additional Responsibilities for Technicians with Advanced Technical Experience (Tier 3)

Depending on experience and assignment requirements, technicians may also handle:

• Advanced Cisco or Juniper routing and switching configuration.
• VLANs, routing protocols, ACLs, and network security.
• Complex network and server troubleshooting, including root cause analysis.
• Data center migrations, infrastructure upgrades, and network reconfiguration.
• Automation, scripting, and advanced server/network configuration.
• Troubleshooting complex connectivity issues across multiple devices and systems.

Work Authorization

• Candidates must already have the legal right to work in the country of assignment.
• This is an independent contractor engagement, not a W-2 or traditional employee position.
• Reboot Monkey does not provide visa or work-permit sponsorship for these contract assignments.
• Candidates must be able to undertake the work legally under their own existing work authorization and contractor arrangement.
• Candidates should not require employer sponsorship now or in the future.

• Experience in data center operations, IT infrastructure, server hardware, or related technical work.
• Hands-on experience with rack-and-stack, server installation/decommissioning, structured cabling, or hardware troubleshooting.
• Familiarity with copper and/or fiber-optic cabling, depending on assignment requirements.
• Ability to follow technical instructions, work orders, site procedures, and safety requirements.
• Strong communication skills and the ability to coordinate with remote teams and project managers.
• Ability to work independently onsite with minimal supervision.
• Proximity to local data center facilities and ability to travel to assigned sites.
• Flexible availability for on-demand assignments, including nights, weekends, and short-notice requests.
• Own transportation and basic tools where required for the assignment.
• Legal authorization to work in the country of assignment without employer-sponsored work authorization.
• Relevant certifications such as CCNA, Network+, CDCP, or CDCS are an advantage, depending on the role and assignment requirements.