IT Manager

IT Manager

Weichai America Corp. is seeking a hands-on IT Manager to manage daily IT operations, support employees, coordinate cybersecurity activities, and help evaluate and implement business systems. This position requires someone who can personally resolve hardware and software issues while managing technology projects and external service providers. The IT Manager will serve as the primary internal technology contact and coordinate the organizations activities.

Key Responsibilities

IT Operations and Support

• Provide hands-on support for computers, mobile devices, printers, networks, conference-room equipment, and business applications.
• Diagnose and resolve hardware, software, connectivity, system-performance, and user-access issues.
• Administer Microsoft 365, Outlook, Exchange Online, Teams, SharePoint, OneDrive, Windows Server, Active Directory, Entra ID, Group Policy, Intune, and Microsoft Defender.
• Manage employee onboarding and offboarding, user accounts, permissions, software licenses, and IT equipment.
• Coordinate system maintenance, backups, software updates, security patches, and equipment replacement.
• Maintain IT documentation, asset inventories, operating procedures, and vendor relationships.

Business Analysis and Systems Implementation

• Work with departments to understand business processes, operational challenges, and system requirements.
• Evaluate accounting/ERP, inventory, CRM, e-commerce, HR/payroll, reporting, and other business systems.
• Prepare system comparisons, business cases, budgets, and recommendations.
• Lead or coordinate implementation projects, including configuration, data migration, testing, integration, training, and post-implementation support.
• Serve as the link among employees, management, software vendors, and technical service providers.

Cybersecurity Coordination

• Serve as the companys internal point of contact for cybersecurity matters.
• Coordinate with the external IT consulting firm on network security, endpoint protection, access controls, MFA, patching, backups, vulnerability remediation, and incident response.
• Review security risks and ensure recommended corrective actions are completed.
• Help maintain cybersecurity policies, disaster-recovery plans, and business-continuity procedures.
• Coordinate employee cybersecurity awareness and phishing-prevention training.
• Review cybersecurity risks associated with new software and third-party vendors.

Required Qualifications

• Bachelors degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field.
• At least five years of relevant professional IT experience.
• Strong hands-on experience with Microsoft 365, Windows Server, Windows desktops, Active Directory, Exchange Online, Teams, SharePoint, and OneDrive.
• Working knowledge of Entra ID, Group Policy, Intune, Defender, networking, and access-management tools.
• Experience supporting hardware, software, networks, and end users.
• Experience with business analysis and business-system evaluation and implementation.
• Working knowledge and practical experience in cybersecurity.
• Experience managing external IT consultants, managed-service providers, or technology vendors.
• Strong troubleshooting, project-management, communication, and customer-service skills.
• Must be legally authorized to work in the United States without current or future employer sponsorship. The company is unable to sponsor H-1B visas or employment-based permanent residency.

What We Offer

• Competitive compensation based on experience and qualifications.
• Comprehensive medical, dental, vision, and prescription drug coverage, with multiple plan options.
• 401(k) retirement savings plan with company matching contributions.
• Employer-paid life insurance and short- and long-term disability coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Paid time off, paid holidays, and sick leave.
• Employee Assistance Program (EAP), wellness resources, and employee discount programs.
• Exciting opportunities for professional development, career advancement, and international collaboration within a growing global industry leader.

Equal Employment Opportunity

Weichai America Corp. is committed to fostering a diverse, inclusive, and respectful workplace where all employees have the opportunity to succeed. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, experience, and business needs, without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.

Reasonable Accommodations

Weichai America Corp. provides reasonable accommodations to qualified applicants with disabilities and for other legally protected needs, in accordance with applicable law. Applicants requiring assistance during the application or interview process may contact View email address on click.appcast.io.

Pre-Employment Screening

Weichai America Corp. maintains a drug-free workplace. Employment offers may be contingent upon successful completion of applicable background checks and drug screening, in accordance with federal, state, and local laws.