Clinical Quality Program Manager

Additional Information About the Role Do you want to influence clinical quality at a system-wide level and drive measurable improvements in patient safety and outcomes? BJC is looking for a Clinical Quality Program Manager! Overview Barnes-Jewish West County Hospital offers highly specialized surgical and medical services in an intimate environment and is known for outstanding patient care. With 64 private patient rooms, 14 operating rooms and four intensive care unit rooms, the facility was designed to provide a comforting environment that is innovative, efficient and centered on the patient experience. The campus features a park-like setting with landscaping and a walking path that winds through the grounds and connects to Millennium Park. Role Purpose Leads and integrates large-scale, enterprise-level clinical quality programs across service-lines, ensuring alignment with organizational strategy, regulatory requirements, and value‑based care initiatives. Oversees cross‑functional program teams and drives transformation through structured methodologies, stakeholder engagement, and data‑driven decision‑making. Responsibilities Direct and manage multiple complex quality improvement programs that span departments and impact clinical outcomes, regulatory readiness, and financial performance through goal alignment with systemwide strategic priorities, population health objectives, and external benchmarks. Serve as a liaison between senior leadership and department‑level quality teams, translating strategic vision into actionable program plans by facilitating multidisciplinary collaboration among physicians, executives, operational leaders, and analytics team to ensure timely execution of program deliverables. Prepare executive summaries, board reports, and documentation for internal and external audits. Lead root cause analysis and high‑reliability interventions for underperforming metrics. Develop strategies to track progress, identify risks, and measure impact across clinical quality domains. Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals. Minimum Requirements Education Master's Degree Bus/HC Admin/Nursing/related Experience 5–10 years Supervisor Experience 2–5 years Licenses & Certifications CPHQ Preferred Requirements Experience 10+ years Supervisor Experience 5–10 years Licenses & Certifications Lean/Six Sigma Black Belt Project Management Prof RN Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well‑being. Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date Disability insurance paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer #J-18808-Ljbffr