Bilingual Talent Acquisition Specialist

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Be a key player in building our future. Talent Acquisition is one of the most impactful roles in our organization. We’re looking for a motivated, goal-oriented individual with at least 1 year of experience in recruiting or human resources to join our team. If you thrive in both independent and collaborative environments, we encourage you to apply today! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. As a Talent Acquisition Specialist, you are responsible for the entire recruitment life-cycle. You will manage inbound and outbound telephone calls with potential candidates, complete phone interviews, schedule and process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will also perform data entry in our employee database and manage personnel filing along with other duties. This role is about building relationships and turning insights into hiring success. We provide world-class training, so if you’re positive, driven, and eager to grow, we want to hear from you! Key Responsibilities Conduct phone interviews and schedule on-site interviews with candidates. Manage inbound and outbound candidate communications. Track applicant progress in our recruitment system. Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network). Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events. Perform background checks, drug screenings, and other pre-employment tasks. Maintain and organize employee files and HR records. Generate daily and weekly recruitment activity reports. Stay current on employment laws and HR best practices. Required Must be 18 years or older. High school diploma or equivalent. At least 1 year of recruiting or HR experience. Strong data entry and computer skills. Fluent in English (spoken and written). Excellent organizational and communication skills. Ability to type 20+ words per minute. Reliable high-speed internet (20 Mbps+ download speed). Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). Ability to work scheduled shifts, including during training. Strong attention to detail and ability to multitask. Customer service mindset with problem-solving skills. Ability to work in a fast-paced, team-oriented environment. What You Can Expect from MCI Paid Time Off: Earn PTO and paid holidays. Incentives & Rewards: Participate in contests that include cash bonuses and prizes. Health Benefits: Full-time employees eligible for comprehensive medical, dental, and vision coverage after 60 days of employment; all employees have access to MEC plans after 30 days. Retirement Savings: Retirement savings programs where available. Disability Insurance: Short-term disability coverage. Life Insurance: Access to life insurance options. Supplemental Insurance: Accident and critical illness insurance. Career Growth: Focus on internal promotions and advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Team-oriented culture that fosters collaboration and engagement. Casual Dress Code. Compensation & Benefits That Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects; move objects from place to place; hold onto objects; and move or exert force up to forty (40) pounds. All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. #J-18808-Ljbffr MCI