Restoration Crew Chief

Restoration Crew Chief

Lead with confidence. Make an impact. Join a team that helps people recover.

As a front-line representative of the SERVPRO brand, the Restoration Crew Chief plays a key role in delivering our Here to Help promise. In this hands-on leadership role, you'll coordinate, monitor, and perform restoration activities while supporting your team and ensuring a positive customer experience from start to finish. If you're dependable, detail-oriented, and ready to guide a crew toward excellence, this is the opportunity for you!

Key responsibilities

• Coordinate and perform production processes according to schedule, ensuring quality control on all job sites
• Manage the customer and client experience, supporting high satisfaction and positive online reviews
• Set clear expectations for restoration technicians and supervise their daily activities
• Document detailed, accurate job files to support services rendered
• Manage labor usage, consumable materials, and efficiency on assigned projects
• Communicate with the project manager and office staff to share job status updates and address issues promptly

Additional responsibilities

• Follow and reinforce all OSHA safety standards on job sites
• Protect equipment, vehicles, and materials to maximize company assets
• Coach, mentor, and train restoration technicians for skill and career growth

Position requirements

• Valid driver's license
• High school diploma/GED preferred
• Minimum 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus

Skills & physical requirements

• Ability to lift at least 50 lbs. regularly (and up to 100 lbs. with assistance)
• Ability to climb ladders, work at ceiling heights, and navigate tight spaces (attics, crawl spaces)
• Ability to repetitively push, pull, lift, and carry objects
• Comfortable working with and around various cleaning agents

Compensation: $26.00 - $28.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.