Sr Product Manager

About Grainger W.W. Grainger, Inc., is a leading broad-line distributor with operations primarily in North America, Japan, and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High‑Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit Work Location Type Hybrid Compensation The anticipated base pay compensation range for this position is $131,200.00 to $218,700.00. Rewards and Benefits Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support emotional wellbeing. 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents. Position Details We are looking for product managers to help guide and chart a course for Grainger's enterprise systems and application development so that Grainger continues to be the destination for “the ones that get it done.” The Senior Product Manager contributes to the product strategy, vision, and roadmap of future products, with high degree of ownership over critical features and the customer experience. You will work with engineering, design, and operations to develop and launch innovative aspects of a product. You are creative and highly analytical, able to work in a matrix organization, can synthesize a variety of technologies and capabilities into products and applications that customers love. You will report to the Director, Product Management and will work on a hybrid basis out of our Chicago, IL office. You Will Drive the evolution of Grainger’s customer information capabilities, enhancing how we curate, manage, and activate customer data to deliver measurable business value. Engage with a broad network of stakeholders within business operations, demand generation and customer support to develop strategies and vision for improving our customer information assets that drive competitive advantage and value for Grainger. Understand end-to-end business, identify customer pain points, conduct competitive assessments, leverage data to inform product vision, roadmap and its prioritization. Translate strategy into executable product requirements. Partner closely with engineering, UX and Architecture to deliver high-quality solutions with shared ownership of outcomes and measurable business value. Collaborate with other Grainger product teams to operationalize the customer information capabilities across channels, ensuring a consistent customer experience. Manage product launches across business, product and engineering partners, balancing timelines, risk, and trade-offs to achieve successful delivery. Communicate product vision, key milestone updates, KPIs with senior leaders in the organization, tailoring messages to fit audience needs and influence decision‑making. You Have Bachelor's Degree Master's Degree preferred 5+ years of experience as a Product Manager or in a closely related role, leading agile teams and partnering with design, analytics, and business stakeholders to deliver enterprise software solutions. Strong analytical and quantitative skills with the ability to leverage data and metrics to guide decisions and measure success. Demonstrated experience designing solutions to complex problems, ideally in enterprise internal tools or external websites geared towards B2B customers. Continuous improvement and innovation mindset, with awareness of emerging technologies and industry best practices. Experience influencing and guiding cross‑functional teams to achieve shared outcomes in a fast‑paced, matrixed environment. High level of ownership, accountability, and the ability to operate effectively amid ambiguity and competing priorities. Excellent problem‑solving, planning, and communication skills, with a bias for action and impact. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application or selection process, including, but not limited to use of our website, please advise us so that we can provide appropriate assistance. #J-18808-Ljbffr