Reporting Analyst

Company Highmark Inc. Job Description The Reporting Analyst collects, validates, analyzes, and organizes data into meaningful reports to support strategic business objectives, particularly in member retention and satisfaction. The role involves manipulating and extracting data to meet customer needs; working with multiple data sets and sources; combining data to generate reports through mainframe and/or PC applications by utilizing established applications/programs or developing new ones; developing work plans to meet deadlines, accurately estimating completion dates, and communicating report status to customers and management; and resolving business problems related to automated systems, providing data analysis, and recommending solutions. This is a hybrid role based in Pittsburgh, PA, Camp Hill, PA, or Buffalo, NY. Essential Responsibilities Generate reports through mainframe and/or PC applications utilizing established applications/programs or developing new applications/programs. Develop custom files/reports in mainframe and PC formats and/or applications. Develop work plans to meet deadlines, accurately estimate completion dates, and communicate status. Resolve technical problems related to automated systems, perform analysis, develop and implement test plans, and implement solutions. Other duties as assigned or requested. Qualifications Education, Licenses/Certifications, and Experience Minimum High school diploma or GED is required for all levels. 7–10 years of related progressive experience in the area of specialization, including experience in leading projects of varying size and complexity. Experience with end-user reporting tools. Preferred Experience with end-user reporting tools. Bachelor’s degree in Math, Computer Science, Quantitative Business Analysis, or a related field. Experience with SAS, Excel, Tableau, Power BI, and databases. Healthcare experience is a plus: analyzing enrollment and disenrollment data, CMS data sets, layering with call center and marketing data to measure campaign effectiveness and engagement strategies; experience segmenting member populations by demographics, geography, or other traits. Experience in a role focused on improving member experience or retention is also a plus. Knowledge, Skills and Abilities Not specified in the provided text. Scope of Responsibility Does this role supervise/manage other employees? No Is Travel Required? No Equal Employment Opportunity Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. #J-18808-Ljbffr