CLOSING MANAGER (Edgewood)
Rowe's IGA Supermarkets a member of Massy Stores (USA), LLC
Location: 1012 Edgewood Ave N Job Id: 797 # of Openings: 1 The purpose of this position is to manage the center store to promote sales, achieve profit margins and labor goals, and exceed customer expectations. The manager provides guidance and delegation to employees and acts as manager‑on‑duty as required by the store staffing model. The role demonstrates the company’s core values of respect, honor, integrity, selfless service, loyalty, and safety. ESSENTIAL DUTIES & RESPONSIBILITIES Sales focus – driving sales by ensuring the store is properly merchandised, back‑filled, and ready for business. Ensuring the closing list is completed daily. Training and developing your team to deliver excellent customer service. Greets customers, offers assistance, solves customer issues, and walks customers to the products they are looking for. Conduct department walks for gold standards and positioning statement. Setting standards that deliver exceptional quality. Ensuring clear communication to the team to achieve excellent results. Walk with the store manager and department managers to ensure they will be in business for the evening and ready for business for the following day's opening. Practice one‑person management and own the store at night. Understanding that what you see is what you get. If you do not like what you see, own it, put a plan to fix it, and follow up to ensure it is corrected. Ensuring your goal is to be accountable for the success of the store. Challenge associates to do best practices by leading by example and giving clear direction. Lead, teach and stay on process to achieve success. Demonstrate leadership with all associates and be personally involved in their success. If they fail, you fail. Never accept the current result and always challenge to do better. Learn from today, and share your success and failures to achieve better results. Always leading your team toward a better outcome. Problem‑solving and dealing with adversity to ensure we overcome to achieve success and consistent results. Must be able to perform the essential functions of this position with or without reasonable accommodation. QUALIFICATIONS At least 18 years of age. Ability to deliver friendly and prompt customer service. Ability to read, write, and perform simple math. Ability to follow instructions. Ability to work well with others and as a team. Continually strives to be product‑mindful, customer‑mindful, detail‑oriented, consistent, and forward‑focused. Ability to work weekends, evenings, and holidays. A passion for serving others. Prior experience is preferred. Bilingual abilities are a plus. PHYSICAL DEMANDS Perform duties primarily in the department. May be exposed to various temperature changes and environments. Work involves frequent walking, standing, turning, using cutting tools, bending, squatting, lifting, carrying products, hand‑eye coordination, and interaction with customers. Extended exposure to cold temperatures (38°F and -20°F), exposure to wet surfaces, occasionally crawling, climbing ladders, walking on uneven ground, lifting/carrying objects 15 to 100 lbs, and pushing/pulling objects 100 to 2,500 lbs. #J-18808-Ljbffr
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