Warehouse Operations Assistant

POSITION OVERVIEW

A flexible Operations team member who supports both hands-on warehouse work and detail-oriented computer tasks. The role assists with fulfillment, receiving, inventory handling, document review, and routine system entry. The ideal candidate can move comfortably between warehouse-floor and desk-based work as priorities change.

KEY RESPONSIBILITIES

Fulfillment: Pick, pack, scan, label, stage, and ship orders accurately; verify SKU, quantity, destination, packaging, and shipment instructions.

Warehouse Support: Assist with putaway, replenishment, inventory organization, cycle counts, shipment preparation, and general warehouse upkeep.

Receiving Support: Count and stage inbound merchandise; match goods and supporting documents to purchase orders and packing lists; escalate discrepancies.

Data Entry: Perform routine, accurate entry in Cin7 Core and other approved systems after training and within assigned permissions.

Document Validation: Compare POs, SOs, packing lists, invoices, customer documents, and system records to identify obvious mismatches.

Team Flexibility: Shift between warehouse and administrative work based on daily workload and business priorities.

WHAT SUCCESS LOOKS LIKE

Accurate and dependable in both physical fulfillment and computer-based tasks.

Comfortable changing priorities without losing organization or attention to detail.

Learns systems and follows established procedures consistently.

Catches discrepancies and asks questions before incorrect information moves downstream.

Builds toward handling more routine system transactions independently over time.

QUALIFICATIONS & CANDIDATE PROFILE

Warehouse, fulfillment, receiving, inventory, clerical, data-entry, retail stockroom, or related operations experience preferred.

Comfortable using a computer and learning inventory, WMS, shipping, or order-management systems; Cin7 Core experience is a plus, not required.

Strong attention to numbers, SKUs, quantities, addresses, and documents.

Able to compare information across documents and recognize when something does not match.

Organized, dependable, and willing to perform hands-on warehouse and desk-based administrative work during the same shift.

Good communication skills and sound judgment about when to ask questions or escalate an exception.

ORGANIZATIONAL ALIGNMENT & GROWTH

Reports to the Warehouse Logistics Manager. For assigned inventory/data-entry work, the employee may receive process instruction from the Receiving Coordinator. No direct reports.

Growth potential: Future growth may follow either a fulfillment/warehouse path or an inventory/operations support path based on demonstrated strengths and business need.

PHYSICAL & WORK REQUIREMENTS

Ability to perform routine warehouse activities, safely handle cartons and merchandise, work at a computer for portions of the day, and follow company safety and security procedures.