Service Advisor
Ed Voyles Automotive
Service Advisor – Ed Voyles Hyundai About Us Ed Voyles Automotive Group is a family-owned organization that has proudly served the Cobb County community for over 70 years . While Mr. Ed Voyles is no longer with us, his legacy of integrity, employee care, and community service lives on. His philosophy— “You sell your first car in the showroom, and your second car in the service department” —guides our commitment to providing an exceptional customer experience that builds lifelong loyalty. Why Join Us? Work with an established, reputable dealership known for its commitment to excellence. Enjoy a supportive team environment that values integrity and growth. Competitive pay structure and comprehensive benefits . Opportunities for career advancement within the Ed Voyles Automotive Group. Your Role: As a Service Advisor , you will be the bridge between our customers and the service department . Your primary goal is to provide exceptional customer service , ensure accurate vehicle diagnostics , and offer clear communication regarding repairs and maintenance. Responsibilities:
- ️ Greet customers with professionalism and a customer-first attitude.
- ️ Listen to vehicle concerns and accurately document service needs.
- ️ Provide repair recommendations and cost estimates.
- ️ Communicate with technicians to ensure timely service completion.
- ️ Keep customers informed throughout the service process.
- ️ Maintain records of all service transactions.
- ️ Promote dealership services and maintenance programs.
- Previous experience as a Service Advisor (preferred).
- Strong communication and customer service skills.
- Ability to multi-task in a fast-paced environment.
- Basic knowledge of automotive repairs and services .
- Proficiency with computer systems and service software.
- A positive attitude and a team-oriented mindset.
Vacancy posted 2 days ago
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