AR Billing and Collection Specialist

Job Description

Job Description

At Airoldi Brothers, we've welcomed employees from all walks of life-logistics, finance, customer service, healthcare, and more. If you're tired of being just another number in a large corporation, this is your opportunity to step into a role where your work truly matters. We offer competitive pay, excellent benefits, and the chance to be part of a family-owned company that values hard work, trust, and respect.Position SummaryAs an AR Billing and Collection Specialist, you'll take the lead on customer billing, payment processing, account reconciliation, and collections. Your day-to-day will involve everything from generating accurate invoices to handling payment disputes-all while working cross-functionally with internal teams and external customers. You'll report directly to the Finance or Accounting Manager and play a vital role in keeping our financial operations smooth and efficient.Key ResponsibilitiesBilling & InvoicingPrepare and process customer invoices with accuracy and timeliness.Upload invoices to customer systems and ensure billing details are correct.Collaborate with the sales team on truck sales and documentation needs.Work with the DMV to obtain lien releases, replacement titles, and other paperwork.Track payoff information and asset title receipts.Act as a key contact for customers with billing inquiries or concerns.Payment Processing & ReconciliationApply ACH, check, and credit card payments with a high level of accuracy.Make daily bank deposits and maintain records.Investigate and resolve payment discrepancies.Notify management of short payments or outstanding issues.Adjust invoices when needed and maintain records per company policy.Customer Account ManagementMaintain accurate and up-to-date customer records.Encourage and support customers transitioning to electronic payment methods.Assist with credit checks and account setup.Monitor credit limits and put accounts on hold when necessary.CollectionsReview aging reports weekly and follow up on overdue accounts.Use account history and customer behavior to determine collection strategies.Contact customers via phone and email to resolve outstanding balances.Maintain detailed notes in the ERP system for all collection activities.Making collection calls is an essential part of this position.General Office SupportFile, organize, and maintain communication records.Answer incoming calls and redirect as necessary.Assist with projects and administrative tasks as needed.What You BringGeneral understanding of accounting principles.Prior experience in accounts receivable, billing, or collections (preferred)Strong attention to detail and organizational skills.Intermediate skills in Microsoft Excel.Excellent communication skills-both written and verbal.Ability to manage multiple priorities independently.Experience with invoicing systems or customer databases is a plus.Why Airoldi Brothers?Competitive compensation package Affordable health, dental & vision insurance401(k) with generous company matchFamily-oriented, supportive work culture Career growth opportunities in a stable, long-standing companyReady to take the next step in your career? Apply today and discover the difference of working at Airoldi Brothers.