Technical Support Specialist
CDW
Technical Analyst / Level 2
Full Time / CDW W2 Employee
CDW has an excellent opportunity for a Technical Support Analyst in Chicago, IL! In this role, you will support a multi-location organization with high-level end user support challenges. Serving as a Level 2 Support Analyst, you will be responsible for solving user challenges that are escalated from the Help Desk team.
Required expertise includes:
- 3 years of Technical Support / Help Desk / Desktop Support
- 2+ years of O365 Support – advanced knowledge, including basic administration experience
- Active Directory – including complex user set-up experience
- Experience supporting mobile devices
Desired experience:
- VPN experience, ideally Palo Alto Global Protect
- ServiceNow experience for both incidents and requests
- Intune for EndPoint Management
- Teams / Zoom collaboration audio / video conferencing support
About the role:
Location: Chicago, IL (Northern Suburb)
Type of opportunity: W2 employment with CDW
Benefits: Complete suite of CDW benefits
Compensation: Flexible based on experience, plus excellent benefits
Send your resume to View email address on apply.j-vers.com for a conversation and more information about this engagement.
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Chicago, IL vacancy
- ...Technical Analyst / Level 2 Full Time / CDW W2 Employee CDW has an excellent opportunity for a Technical Support Analyst in Chicago, IL! In this role, you will support a multi-location organization with high-level end user support challenges. Serving as a Level...SuggestedFull timeFlexible hours
CDW
Chicago, IL16 hours ago - ...Job Description Job Description The Role We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a...SuggestedFull timeRemote workNight shift
Buckeye Mountain
Chicago, IL24 days ago $62k - $74k
...enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to... ...– as have the humans who provide it. Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per weekIntercom
Chicago, IL2 days ago- ...n Urgent Role | Immediate Hiring \n \n \n Role: Senior Technical Business Analyst (Capital Markets / Brokerage Systems) \n Location... ...JOB DESCRIPTION: \n Project Overview: \n To effectively support Unified Communications operations, this role must align with...SuggestedContract workWork experience placementImmediate startRelocationNight shift
FUSTIS LLC
Chicago, IL5 days ago - ...Job Description Job Description Customer Support Specialist/Technical Support Specialist Pathology and cytogenetics labs, from universities to pharma, depend on our client's systems. You'll install them, train the customers who use them, and get them running again...SuggestedRemote work
Jacobs Management Group
Chicago, IL27 days ago $38.89k - $68.34k
...follow Chamberlain on Instagram, Facebook and LinkedIn. Job Description Opportunity at a Glance The Technical & Simulation Support Specialist is a Tier 2 support technician with advanced technical skills and knowledge of supporting classroom and back office...Temporary workCasual workRemote workWorldwide10 hours per weekFlexible hoursAfternoon shiftChamberlain University
Chicago, IL22 days ago$54k - $80k
...Overview The Application Analyst in Customer Support plays a pivotal role atRelativity, offering specialized technical support across a specific product vertical.... ...On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while...Remote workMonday to FridayShift workAfternoon shiftRelativity
Chicago, IL5 days ago- ...Project description Seeking a highly skilled and detail-oriented Technical Business Analyst to join our team. As the Technical Business... ...requirements and conduct user acceptance testing. Provide ongoing support and clarification to development teams during the...
Luxoft
Chicago, IL2 days ago - ...Medallia) ~ Ability to understand business requirements (sometimes technical requirements) and translate into user stories i.e., incremental... ...Strong leadership and mentoring skills necessary to provide support and constructive performance feedback. Strong knowledge of...Full time
Hallmark Global Solutions Ltd
Chicago, IL3 days ago - ...Technical Business Systems Analyst Location: Chicago, IL Duration: 12 Months Primary Skills: PowerBI, UI/UX, Tableau, SQL Job Description: • Managing, execute and support the development, analysis and growth of ALI Dealer and the client’s Field Team “Engagement...
Argyle Infotech
Chicago, IL2 days ago - Senior Technical Support Specialist, ResearchThis position is responsible for the management, coordination, and support of IT systems within academic research areas of the University, alongside team members and campus partners. The role provides standard support for staff...For contractors
- Informatics Technical Support Specialist This individual is responsible for supporting Client Server Installations of Chromatography Data Systems (CDS) and other related Lab Solutions products applicable to Client Server installations within an assigned geographical region...Work experience placement
- ...exposure, and the ability to influence how teams use Salesforce and supporting business processes moving forward. This Role Offers:... ...a key connection point between business users and Salesforce technical resources, bringing strong functional platform knowledge to solution...Contract workTemporary work
Blue Signal Search
Chicago, IL1 day ago - ...Job Title: Senior Business Systems Analyst (Salesforce & Patient Support Programs) Location: Chicago, IL (Onsite) Duration Long-term Engagement Role Overview We are seeking an experienced Senior Business Systems Analyst to support our Commercial POD and partner...Full time
Lorven Technologies Inc.
Chicago, IL16 hours ago - ...years Key Requirements: Strong Business Analysis experience and Salesforce configuration knowledge. Hands-on experience supporting Patient Support Programs (PSP) in the Pharmaceutical / Life Sciences industry. Experience with Intake Centre and Contact...
Lorven Technologies Inc.
Chicago, IL3 days ago - ...leading enterprise organization seeking an IT Business Analyst to support a high-impact enterprise data management and data warehouse... ...management implementation while partnering with business and technical stakeholders to evaluate processes, gather requirements, document...Contract workImmediate startRemote workMonday to Friday
Beacon Hill
Chicago, IL16 hours ago - Keeper Security, Inc. is hiring a Technical Consumer Support Specialist to assist consumer customers remotely across the US. This role responds to calls, chats, and emails, ensuring clear product information and a high level of service. The position supports a 100% remote...Remote jobShift work
- Keeper Security, Inc. is hiring a Technical Consumer Support Specialist to join our B2C Support team. This 100% remote role offers a hybrid option for Chicago-area candidates and requires excellent customer service skills across calls, chats, and emails. You will help customers...Remote job
$116k - $166k
...with machine learning frameworks like TensorFlow and Scikit-Learn.Effective written and verbal communication skills to translate technical solutions and methodologies to senior leadership.At Google, data drives all our decision-making. As a Data Scientist specialized in...Google
Chicago, IL4 days ago- ...you will play a role in both client and internal project teams supporting Building and Grounds. The Maximo Computerize Maintenance... ...consonants with Supervisor, reviews and analyzes business and technical processes and requirements. Responsible for identifying areas...Full time
Atos
Chicago, IL1 day ago $70k - $80k
...What you'll do: The HRIS Analyst supports all employees along their career path with a focus on the HR systems and technology we leverage. The position will drive technology solutions that help advance the employee experience and operational excellence. Your job...Full timeWork at officeLocal areaShift workEquity LifeStyle Properties, Inc.
Chicago, IL3 days ago- ...preserve our planet. Sims is looking for a highly analytical and technically skilled Global HRIS Senior Data Analyst to join our Global... ...-driven insights that enable informed business decisions and support our global HR strategy. Key Responsibilities HR...Full time
Sims Metal
Chicago, IL16 hours ago $40 - $45 per hour
...scalable processes. Job Description: The HRIS Analyst will support the day-to-day administration, optimization, and continued... ...coordinate with vendors and internal technology teams to resolve technical challenges. Create system documentation, process guides, and...Contract workLocal areaRemote workMonday to FridayAddison Group
Chicago, IL16 hours ago- ...Our client is seeking an experienced Epicor Kinetic Technical / Functional Analyst to join an ERP implementation that is already underway... ..., risks, or opportunities for improvement before go-live. Support Epicor functionality across both financial and operational...Full timeContract workLocal areaDay shift
GTN Technical Staffing
Chicago, IL16 hours ago - ...and business professionals. Technology plays a critical role in supporting our teams, and we are seeking an IT Support & Systems Analyst... ...as a trusted technology resource for our staff, providing technical support, assisting with system administration, and contributing...Full timeWork at officeRemote work
Access Search, Inc.
Chicago, IL16 hours ago $150k - $165k
...Job DescriptionWe are seeking a highly skilled and experienced technical lead to join our team and play a crucial role in the evolution... ...managing and mentoring operations teams (including Production Support).Exposure to Oracle CPQ, Planning, Purchasing, Manufacturing, and...Full timeRemote workIndigo Vision
Chicago, IL2 days ago$85.96k - $174.99k
...functionality and data.Document business processes, requirements and functional designs, and understand usability.Participate in end user support for key application and data areas.Define and articulate business rules required for data accuracy and consistency.Identify and...Full timeWork experience placementRemote workGreat Dane
Chicago, IL4 days ago- ...requirements for changes to business processes and systems in support of project/program objectives and scope. The Business Analyst works... ...team to ensure requirements are properly translated into technical specifications that meet the business needs.Communicate status...Full time
CCC Information Services
Chicago, IL1 day ago - Company DescriptionUSM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA. We offer world-class ability in giving most astounding quality...Worldwide
USM Systems
Chicago, IL3 days ago $100k - $125k
...with other TA tools and technology. You'll work closely with the Technical Product Owner, Talent Acquisition leadership, and technology... ...for scalability, maintainability, and governance.* Design and support integrations with Workday, ServiceNow, and other TA tools, defining...Temporary workLocal areaSlalom
Chicago, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- IT help desk technician Chicago, IL
- IT assistant Chicago, IL
- technical support representative Chicago, IL
- work from home technical support specialist Chicago, IL
- user support analyst Chicago, IL
- help desk administrator Chicago, IL
- remote support technician Chicago, IL
- support technician Chicago, IL
- decision support analyst Chicago, IL
- systems support technician Chicago, IL