IT Helpdesk / Project Coordinator (MSP)
$100k - $125kCarter Murray
IT Helpdesk / Project Coordinator (MSP Experience Required)
Location: Great Neck, NY (Onsite)
Compensation: $100,000-$125,000 Base Salary
Experience: 3-5+ Years in a Managed Service Provider (MSP) Environment
A growing IT services organization is seeking a highly organised and client-focused IT Helpdesk / Project Coordinator to support service delivery, project execution, client management, vendor coordination, and day-to-day operational activities.
This is an excellent opportunity for someone coming from an MSP who understands how helpdesk operations work and enjoys wearing multiple hats across project coordination, customer interaction, vendor management, and business operations.
What You'll Be Doing
- Coordinate helpdesk operations and assist with service delivery activities
- Serve as a liaison between clients, technical teams, and vendors
- Coordinate technology projects, deployments, and client initiatives
- Schedule resources and track project milestones and timelines
- Manage hardware procurement, equipment logistics, and inventory tracking
- Maintain software licensing, subscription renewals, and asset records
- Assist with client onboarding and implementation activities
- Build strong client relationships through regular communication
- Participate in client meetings and help identify opportunities for additional services
- Support billing accuracy through license, inventory, and account tracking
- Coordinate field technicians and external vendors as needed
What We're Looking For
Required
- 3-5+ years of experience working for a Managed Service Provider (MSP)
- Experience coordinating IT support, service delivery, or technical projects
- Strong client-facing communication skills
- Experience working with multiple customers in a fast-paced environment
- Highly organised with strong attention to detail
- Ability to manage multiple priorities simultaneously
- Experience coordinating vendors, equipment, licensing, or subscriptions
- Strong understanding of IT operations and helpdesk workflows
Preferred
- Experience with ConnectWise, Autotask, Kaseya, Datto, NinjaOne, Atera, or similar MSP platforms
- Experience with Microsoft 365 environments
- Exposure to cybersecurity, backup, or managed services offerings
- Inventory, asset management, or procurement experience
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the IT Helpdesk / Project Coordinator (MSP) in Great Neck, NY vacancy
$100k - $125k
...This is not a hands-on Help Desk Technician role . The ideal candidate comes from an MSP environment and understands helpdesk operations, project coordination, client management, vendor relationships, licensing, inventory tracking, and operational logistics. Think of...SuggestedContract workCarter Murray
Great Neck, NY2 hours ago- ...CSI Companies is seeking an IT Infrastructure Project Coordinator to work with one of our top healthcare clients! Location : Mineola, NY & Eastern Long Island locations Duration : 12+ Month Contract Pay : $45 - $50/hr W2 Shift : Monday - Friday, 8am -...SuggestedContract workMonday to FridayShift work
CSI Companies Inc Defunct
Mineola, NY5 days ago - ...Consulting in New York City seeks an onsite IT Support Technician to manage day-to-day... ...major client, collaborating with our HQ helpdesk and client success teams. You’ll be the anchor... ..., handling incidents, requests and small projects with autonomy. You’ll troubleshoot...SuggestedWork at office
- ...Senior IT Infrastructure Project Manager – Financial Services New York, NY Hybrid – 3 days onsite per week • 2 days at 1 New York Plaza... ..., implementation, testing, and production readiness. Coordinate installation of network equipment, circuits, cross-connects...SuggestedWork at officeNight shift3 days per week
PTR Global
Great Neck Plaza, NY2 hours ago - Global Industrial in Roslyn Heights, New York, seeks an experienced administrative professional to support executive-level employees. The role involves complex administrative functions, managing the CIO's calendar, and interacting with all levels of the organization. Applicants...Suggested
- ...support the CIO and senior leadership. You will handle confidential communications, draft correspondence, manage the CIO calendar, coordinate travel, and prepare presentations using PowerPoint. This in-office role requires outstanding organizational skills, strong...Work at office
- ...escalation point for internal IT issues across users, endpoints... ...development. Own or lead internal IT projects such as system upgrades, cloud... .... Improve internal helpdesk processes, reduce recurring... ...processes in a growing organization. Prior MSP experience....
Phaxis LLC
Mineola, NY3 days ago - ...Digacore? At Digacore, you’re joining a fast-paced MSP where teams take ownership, make real decisions, and... ...technician on the ground, handling their day-to-day IT needs while partnering closely with our helpdesk and client success teams at our HQ. This role is a mix...Remote work
- ...Job Description The Director of IT Disaster Recovery and Support provides enterprise leadership for the resilience, compliance... ...plans. \n Builds strong cross-functional partnerships to enable coordinated and effective organizational response during emergencies. \n...For contractorsRemote work2 days per week
Medisys Health Network, Inc.
Garden City, NY25 days ago - ...Job Description Job Description Job Summary Assists IT&S Leadership in planning and execution of projects to ensure the organizational needs and program strategies are being addressed. Job Responsibilities Responsible for creating, maintaining, and archiving...
- DescriptionOVERVIEW:Baldor is seeking an IT Service Operations Manager to join our Technology Team, reporting to the Director of Infrastructure & Cybersecurity. Baldor's Technology organization delivers reliable, scalable, and secure technology services that power our...Full timeTemporary workAll shiftsShift workWeekend work
Baldor Specialty Foods
Bronx, NY3 days ago - BG&G Pizza Inc is seeking capable Managers and Assistants to join our Newark, NY team. All applicants must have their own personal vehicle for deliveries and a valid, acceptable driving record. Prior pizza- or restaurant-management experience is helpful, but not required...Shift work
$100k - $115k
...Industry through excellence in education, service and marketing. Job Summary Under direct supervision of the Projects Manager and Director of Information Systems, the IT Support Manager will play a critical role in ensuring the smooth operation of Metro’s technical support...Local area- Rochester Regional Health is seeking a Desktop Support Specialist to provide IT frontline support for end-user computer hardware, software, and related technologies at Newark-Wayne Community Hospital. The role includes scheduling and installing approved hardware/software...Remote jobDay shift
$25 - $28 per hour
IT Help Desk Technician Location: Hyde Park, NY (100% On-site) Employment Type: Full-Time | Temporary Assignment (4-6 Weeks) Pay Rate: $25-$28 per hour, based on experience Schedule: Monday-Friday 8:00 AM - 4:00 PM or 9:00 AM - 5:00 PM Job Overview We are seeking...Hourly payFull timeTemporary workRemote workMonday to FridayWeekday work$110k - $120k
...providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be... ...interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time...Full timeWork at officeRelocationShift workLong Island Vitreo Retinal Consultants P.C.
Great Neck, NY22 days ago- ...build support resources, improve processes, and contribute to projects beyond day-to-day customer support. Key Responsibilities... ...first-line support to Tier II technical support in Israel or coordinate onsite service as appropriate; provide complete diagnostic findings...Casual workWork at officeLocal areaRemote workWork from home3 days per week
Tethered Talent
Port Washington, NY2 hours ago - ...Assistant Project Coordinator Job Summary The Arete Assistant ProjectCoordinator will carry out various administrative services assigned for Arete Education Middle School After schoolprograms and will plan organize and direct the execution of program activities special...Contract workWork experience placementSummer workInternshipWork at office
Arete Education
Bronx, NY15 days ago - ...Senior IT Project ManagerWe're seeking a highly skilled and strategic Senior IT Project Manager to join our dynamic Information Technology... ..., budgets, risk assessments, and communication strategies.Coordinate internal resources and third-party vendors for successful project...Contract work
InfoPeople
Long Island City, NY3 days ago - ...Senior IT Project ManagerEssen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality... ...technology initiatives. In this role, you will lead the coordination of multiple IT projects, ensuring alignment with organizational...Work at office
Essen Medical Associates
Bronx, NY12 hours ago $105.38k - $215.38k
...engagements involving complex individual income tax matters.Review individual tax returns and related deliverables, identify issues, and coordinate with specialists when needed.Build strong client relationships through clear, thoughtful communication and responsive service....Work at officeLocal areaDeloitte
Jericho, NY1 day ago- ...OpportunityProactive Technology Group is an $8M+ managed IT services company serving mid-market... ...York metro area. We are not a lifestyle MSP coasting on break-fix revenue. We are... ...liaison between your clients and our helpdesk, project, and engineering teams. Ensure issues...
The ProActive Technology Group
Greenvale, NY1 day ago $49.03k
...other as we provide hope to those who participate in our programs. TSINY is looking for Housing Development & Redevelopment Project Coordinator for our Property Management program located in Braddock (Queens County), NY. Annual Salary: $49,032; $26.94/hr. Valid...Contract workTemporary workFor contractorsWork at officeTransitional Services For New York Inc
Bellerose, NY7 days ago$179.3k - $200.4k
...collaborative environment? As an experienced RCM Senior Delivery Lead, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery...Local areaRemote workVisa sponsorshipDeloitte
Jericho, NY15 hours ago$25 - $28 per hour
...permissions, and access in compliance with IT security policies and procedures.... ...hardware for daily operations and special projects. Documentation and Process Improvement... ...deployments, account administration, and helpdesk tasks. Draft knowledgebase articles, FAQs...Hourly payTemporary workImmediate startRemote workRallye Motor Company
Roslyn, NY16 days ago- Tethered Talent seeks a Technical Support Engineer to be the first line of contact for U.S.-based customers using our pharmacy automation systems. This hybrid role involves hands-on troubleshooting, guiding customers through remote resolution, and contributing to knowledge...Work at officeRemote work3 days per week
$100k - $150k
Delivery ManagerMust have technical/functional skills:Infrastructure Operations ManagementVendor and OEM ManagementProject Delivery & Transition ManagementRoot Cause Analysis (RCA)Technical Escalation ManagementBusiness Continuity & Disaster Recovery PlanningStakeholder...Tata Consultancy Services
Long Island City, NY3 days ago- ...Job Description Job Description Description: Hybrid in Kings Point, NY Our client seeks an IT Training & Knowledge Management Specialist to deliver Microsoft 365 and general IT training, develop user-focused documentation, and maintain knowledge assets. The...Hourly payPermanent employmentContract workWork at officeLocal area
Eliassen Group
Kings Point, NY25 days ago - ...TX; Mt Juliet, TN; Topeka, KSTechnical Qualifications5+ years of project management experience for application and data integration... ...cycle methodologies.Proven experience managing mid-sized to large IT integration projects – independently.Background in Commercial Insurance...
The Dignify Solutions, LLC
Garden City, NY2 days ago $62 - $66 per hour
Care Delivery Manager (RN) MLTC Bronx NY $63$66/hr MondayFriday 8:30 AM5:00 PM Non-Profit MLTC Organization Contract Opportunity Were seeking an experienced RN leader with Managed Long-Term Care (MLTC) experience to oversee care delivery supervise clinical...Hourly payContract workImmediate startPhaxis
Bronx, NY5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Helpdesk / Project Coordinator (MSP). Be the first to apply!
Related searches
- software implementation project manager Great Neck, NY
- capital projects Great Neck, NY
- project controls Great Neck, NY
- projects Great Neck, NY
- special projects Great Neck, NY
- IT performance management Great Neck, NY
- information technology Great Neck, NY
- IT Great Neck, NY
- information technology and services consultant Great Neck, NY
- helpdesk manager Great Neck, NY