Remote Lead Help Desk Technician - Aerospace IT Support

Insight Global

Remote job

Insight Global is seeking a Lead Help Desk Technician to join our remote support team for a major aerospace manufacturer. You will serve as the first point of contact for inbound calls and emails regarding aircraft technical issues, supporting roughly 30 airline clients. In this role you will triage and route issues to the appropriate internal teams, ensuring timely and accurate resolutions. The schedule is 12:30pm–9pm, Monday through Friday, with training periods reflecting a daytime start. #J-18808-Ljbffr Insight Global

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Vacancy posted 2 days ago

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