Customer Care Representative-Waconia

Job Description Our people are the life of this company. Together, we build life into the kitchen. READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY! We’re calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group—where innovation meets opportunity! Why Cabinetworks Group? At Cabinetworks Group, you’ll become part of a vibrant and evolving team that’s setting the standard in the industry. We don’t just build cabinets—we build life into the kitchen! Our dynamic culture is fueled by collaboration, creativity, and a shared commitment to excellence. Position: Customer Account Specialist Location: Waconia, Minnesota Work Setting: Onsite at our professional office with beautiful views Shift: 8-hour Day shift Pay: $21.00 per hour Are You the Innovator We're Looking For? If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group—the largest exclusive kitchen cabinet manufacturer in the U.S.—is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen! What’s in It for You? Unmatched Training: Kick off your career with 3 months of immersive, in-office training that sets you up for success. Collaborative Culture: Work alongside a supportive team that’s always ready to help you shine. Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more. Your Role at Cabinetworks Group: Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service. Order Management: Take charge of the entire order process, ensuring everything is accurate and timely. Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs. Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly. Quality Service: Deliver top-notch service that leaves a lasting impression on every customer you connect with. What You Bring to the Table: Education: High School diploma required; an Associate's or Bachelor's degree is a plus! Experience: 1-2 years in customer support experience (in the cabinet or related industry is a plus). Skills: You’re creative, innovative, and always ready to engage. Perks & Benefits: 401(k) Matching: Secure your future with our generous matching program. Comprehensive Health Coverage: Including Dental & Vision Insurance. Professional Growth: Take advantage of on-the-job training and development programs. Work-Life Balance: Enjoy paid time off and holidays to recharge. Don’t miss your chance to be part of something bigger. Apply today and let’s build the future together at Cabinetworks Group! Shift Full or Part Time Full time Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. We’re America’s largest privately held cabinetmaker, a best-in-class team of nearly 6,000 employees in 17 locations, including 15 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 15 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®. It is our people who build the life into this company, fueling our growth mindset. Together, we fully intend to reshape our industry, by bringing humanity and a collaborative spirit to every aspect of the customer experience. And to become its employer of choice. This is why a career with our company can be so satisfying, rewarding and worthwhile. To learn more about Cabinetworks Group, visit cabinetworksgroup.com. It has come to our attention that there have recently been scammers utilizing reputable companies’ names, including ours, to solicit personal information as part of a fraudulent hiring scam. Please note that all our open positions are posted at and any role not posted there is not a role we have open. Further, we will not extend offers or request sensitive information for positions at any of our plant or office locations without first conducting an in-person interview.