IT Desktop Support Technician

Job Description

Job Description

We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for our client. The job is semi-remote with on-site visits required. We are the leading MSP for high end Automotive Dealership, Marine and Powersports in the Clearwater area..... Come join the greatest team there is..

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or remotely
• Troubleshoot hardware and software constraints
• Track customer issues and resolutions
• Visit client locations on an as needed basis. (dispatched for hands on)

Qualifications:

• Previous experience in IT, customer service, or other related fields
• Must be able to self manage time
• Must be able to multi-task 
• Ability to build casual rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Familiarity with Automotive DMS systems (CDK, Reynolds & Reynolds, DealerTrack) a plus but not a must.
• Clean driving record, license and insurance.
• Familiarity with RMM and PSA systems a plus.
• Ability to use 365 as well as familiarity with Active Directory
• Familiarity with Azure, In-Tune and Entra.

Requirements

• Must be close the HWY 19 Clearwater, Pinellas Park, Palm Harbor or New Port Richey area or within 15 minutes of Hwy 19 N.
• Must have valid Drivers License and Car or Truck. Motorcycle not applicable.
• Must have professional demeanor, VIP integrity.

About D-Techsystems Inc.

Your Local IT Partner in Clearwater, FL

At D-Techsystems Inc., we specialize in delivering reliable, responsive, and friendly IT services tailored to the unique needs of businesses across the automotive, marine, powersports, retail, hospitality, education, and other service-driven industries. We understand that technology is critical to day-to-day operations, and our mission is to keep our clients running smoothly with minimal downtime and maximum efficiency.

Based in the heart of Florida’s Gulf Coast, we proudly serve Tampa, Clearwater, St. Petersburg, and surrounding areas with fast response times, hands-on support, and proactive IT management. Our team provides both remote and on-site assistance, ensuring businesses receive the right level of support when and where they need it.

D-Techsystems Inc. also offers VIP and White-Glove IT Services, delivering a premium support experience for businesses and executives who expect a higher level of service. This includes priority response times, personalized support, proactive system monitoring, executive-level assistance, and seamless technology management designed to minimize disruptions and maximize productivity.

Whether supporting a single location or multi-site organizations, D-Techsystems Inc. is committed to building long-term partnerships through dependable service, clear communication, and technology solutions that scale with our clients’ growth.

Company Description

About D-Techsystems Inc.\r\n\r\nYour Local IT Partner in Clearwater, FL\r\n\r\nAt D-Techsystems Inc., we specialize in delivering reliable, responsive, and friendly IT services tailored to the unique needs of businesses across the automotive, marine, powersports, retail, hospitality, education, and other service-driven industries. We understand that technology is critical to day-to-day operations, and our mission is to keep our clients running smoothly with minimal downtime and maximum efficiency.\r\n\r\nBased in the heart of Florida’s Gulf Coast, we proudly serve Tampa, Clearwater, St. Petersburg, and surrounding areas with fast response times, hands-on support, and proactive IT management. Our team provides both remote and on-site assistance, ensuring businesses receive the right level of support when and where they need it.\r\n\r\nD-Techsystems Inc. also offers VIP and White-Glove IT Services, delivering a premium support experience for businesses and executives who expect a higher level of service. This includes priority response times, personalized support, proactive system monitoring, executive-level assistance, and seamless technology management designed to minimize disruptions and maximize productivity.\r\n\r\nWhether supporting a single location or multi-site organizations, D-Techsystems Inc. is committed to building long-term partnerships through dependable service, clear communication, and technology solutions that scale with our clients’ growth.