Retail Sales Planner Full-time

Overview You care about making a positive impact in the world. You understand greatness requires thinking differently. A job at IKEA is more than home furnishings. Together, we work to make a better everyday life for the many. Join our team and start a better life for yourself. What you’ll be doing day to day As a Retail Sales Planning Lead, responsible for optimizing the shopping experience and maximizing retail sales, you will: Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses. Utilize specialized knowledge to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services. Build relationships with customers to identify needs and provide support before, during, and after the sale. Apply basic measurement techniques and understanding of planning, design, and construction to ensure orders are correct and meet specifications. Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and focused on a great shopping and branding experience. Oversee day-to-day operations when assigned, including opening and/or closing duties for the store. Maintain a safe and secure work environment, handling escalated customer issues, injuries, first aid/CPR/AED, and emergency protocols. Partner with Safety & Security to ensure adherence to policies, procedures, audits, and internal controls. Support the implementation of working routines, competence development, and follow-up of Commercial Review and Compliance (ASR) related to the role and functions. Perform CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy. Together as a team We are the ones meeting our customers – in stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept. Job details Job type: Permanent, Full-time Benefits eligible: Yes Hours: Hourly role. Retail environment; open availability Monday through Sunday Pay range: $24.57 to $35.11 per hour Travel: 25-50% travel (about 2 days per week) Benefits Generous paid time off, holiday and sick time WiselyPay – earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (min. 20 hrs/week) A fun and inclusive work environment Sensitive position: A background check and drug test are required as a condition of employment for this role. Qualifications Approximately 3 years of experience Previous retail selling experience Experience in a consultative sales environment Experience leading change initiatives and building new programs in a retail space Experience in designing kitchen and bath preferred CPR/First Aid Certification required (training provided) Travel required: 25-50% (2 days per week on average) Note: The posting includes regional location references and related listings; the core role and responsibilities are described above. #J-18808-Ljbffr IKEA