Server (PM Shift) Masons at West End

Recognized as a Tennessean Top Workplace Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End team members support 341 upscale rooms two dining venues and 24000 sq. ft. of premier event space.

Who We Are : Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits 401(k) retirement plans with company match
• Paid Sick Days Vacation Holidays & Paid Bereavement
• 401(k) retirement plans with company matching
• Pet Insurance and Paid Pet Bereavement
• Free onsite parking and 50% off monthly bus passes
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Training & Development opportunities career growth
• Tuition reimbursement
• Team Member Hotel discounts other perks & more!
• Benefits are subject to eligibility and may vary by position

What Were Looking For:

A Restaurant Bar Server who is passionate about creating exceptional guest this role youll take orders serve food and beverages and foster a warm vibrant atmosphere that makes every guest feel welcome. Your in-depth knowledge of menu offerings beverages and cocktails allows you to elevate the dining experience through personalized recommendations and confident service. Working closely with bartenders and team members youll ensure seamless operations and play a key role in delivering memorable moments for every guest.

Who You Are:

• Service Expert : A professional dedicated to delivering exceptional hospitality with outstanding communication skills.

• Detail Focused : A team player committed to creating memorable guest experiences through precision and care.

• Problem Solver : Proactive in addressing challenges with a focus on exceeding guest expectations.

• Adaptable Leader : Dependable and flexible in fast-paced dynamic environments.

• Team Builder : Collaborative and enthusiastic fostering a positive and supportive atmosphere.

• Veterans and military spouses encouraged to apply.

What Youll Do:

• Greet guests warmly present menus and offer personalized food and drink recommendations.

• Take accurate orders noting special requests or dietary needs and communicate them clearly to the kitchen or bar.

• Serve food and beverages promptly ensuring quality and presentation meet the highest standards.

• Check in with guests throughout their visit to ensure satisfaction and address any needs.

• Refill drinks and anticipate guest requirements for a seamless enjoyable experience.

• Maintain in-depth knowledge of the menu including specials pairings and preparation methods.

• Answer guest inquiries about food beverages and cocktails with confidence and professionalism.

• Process payments accurately and efficiently handling both cash and card transactions.

• Collaborate with bartenders kitchen staff and team members to ensure smooth operations.

• Set up and break down bar and dining areas restocking and organizing supplies as needed.

• Keep tables seating areas and menus clean and tidy throughout service.

• Respond to guest feedback or concerns promptly and professionally to ensure a positive experience.

• Assist in resetting the dining area for the next service to maintain a welcoming environment.

• Perform other duties as assigned to support overall operations.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include :

• Previous experience in a food and beverage setting is required knowledge of alcoholic beverages and service techniques highly preferred.

• High School Diploma or equivalent preferred.

• Strong understanding of menu offerings service etiquette and guest engagement to deliver exceptional dining experiences.

• Excellent guest service skills with a focus on creating personalized and memorable interactions.

• Basic proficiency with computer systems for order entry and processing.

• Physical ability to stand stoop bend and lift up to 50 pounds repeatedly throughout the shift.

• Ability to multitask and work efficiently in a fast-paced environment.

• Flexibility to work varying shifts including nights weekends and holidays as needed.