Technical Support Specialist

IT Tech Positionis looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies.What makes us cool:Fun team that is focused on everyone's successLaid back atmosphere free of internal politicsConstantly learning new tech on the jobWe offer a 401K, health benefits, competitive pay and vacationThe Position:This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work!Need to Have:Focus and ability to avoid distractionsPersistence in problem solvingHumility to be able to ask for necessary help and supportCommitment to a high level of quality workOwnership of assigned tasksBeing able to adapt quicklyPunctuality and a clean business appearanceDesire to help othersAbility to learn quicklyTime management skillsAbility to develop relationships with clients and internal staffFollow process and identify possible improvementsExemplary written and verbal communication skillsWhat we will do for you:Provide a work environment that is truly fun to be inGive you an opportunity to work on the latest cutting-edge techGive you a path for promotionTeach you about: ServersNetworkingFirewalls (Fortinet | Fortigate)Hyper-VMicrosoft 365AzureExchangeActive DirectoryCybersecurityRequirements:Bachelor's degree preferred; associate degree requiredReliable vehiclePass a drug test and background checkOccasionally work evenings and weekends (IT never stops)HR Stuff:Full medical benefits (1st Day)Annual Bonus18 days of PTO401K with 4% matchFull-timeSalary 45-50kIn office position near Raleigh, NC