Contact Center Sales Specialist - Mid-Market

divh2Account Executive/h2pZoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel./ppThe Zoom sales team is a dynamic force driving the companys success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zooms global presence and ensuring businesses harness the full potential of virtual collaboration./ph3Responsibilities/h3ulliQualifying leads and perform needs assessment, engaging technical resources/liliCreating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews/liliUtilizing solution-selling and value-selling techniques to effectively guide sales processes to close/liliDeveloping and maintaining business within existing accounts, managing complex sales situations and sales campaigns/liliPartnering with sales Account Executives to upsell current customers and assist in closing potential customers/liliDeveloping go to market co-sell strategy (internal Zoom, alliance partner channel partners)/liliWorking strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions/li/ulh3What Were Looking For/h3ulliExperience in Telephony Contact Center Sales/liliExperience leading others with product/services training; demo and sales guides; learning and training materials/liliExperience utilizing Customer Relationship Management (CRM) tool/li/ulp*Please note, this is a hybrid role with the expectation to be in the office on Tuesdays and Thursdays./pp* Zone 2 Salary Range is $156,500 - $250,400/ppSalary Range or On Target Earnings:/ppMinimum: $139,100.00/ppMaximum: $283,700.00/ppIn addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value./ppNote: Starting pay will be based on a number of factors and commensurate with qualifications experience./ppWe also have a location based compensation structure; there may be a different range for candidates in this and other locations/ppAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!/ppAnticipated Position Close Date: 06/14/26/ppWays of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting./ppBenefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information./ppAbout Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Were problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment./ppOur Commitment/ppAt Zoom, we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwere here to support you at every step./ppIf you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed./ppOur interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data./p/div