National Account Manager - Commerical & Industrial

Job Summary

The National Account Manager - Commercial & Industrial plans and directs the National Accounts sales operations. The National Account Manager ensures National Account sales and profit objectives are achieved. The National Account Manager identifies and secures new business opportunities within National Accounts. The National Account Manager provides National Accounts with superior sales & customer support.

Essential Job Functions

• Works with the ST Fastening Director of Sales & Marketing to forecast and prepare sales quotas and sales plans for the National Accounts.
• Ensures that National Accounts will grow profitable sales.
• Conducts quarterly customer business updates to review past performance, present business opportunities, and future growth.
• Performs annual business reviews with existing accounts.
• Travel frequently in North America. Observes local traffic regulations and follows safe driving practices.
• Develops and implements the National Account business plan for the National Accounts group, including profit and loss, operations, budget forecasting, and sales goals.
• Develop annual and multi-year sales strategies to meet sales and organic growth targets.
• Works with customers and C&I sales & service staff to set up program details for new business.
• Maintains a current knowledge of the company’s products.
• Knows and follows the company’s human resources policies and procedures. Adheres to applicable employment laws.
• Provides periodic feedback to team members to improve performance and customer service.
• Communicate regularly to provide information, answer questions, and assist with issues.
• Develops and maintains solid working relationships with all National Accounts internal & external associates.
• Communicate regularly with internal Customer Service representatives to provide information, answer questions, and assist with issues.
• Works with marketing staff to develop and implement marketing programs.
• Organizes and attends trade shows and conventions.

Education & Experience

• BS/BA and 5-7 years of experience in Industrial environment.
• Bachelor's degree

Competencies – Knowledge, Skills And Abilities

• Strong written & verbal communication skills
• Strong analytical skills, able to interpret and action data with fact-based selling skills
• Excel & PowerPoint skills
• Consultative selling orientation
• Collaboration and Teamwork
• Entrepreneur Spirit
• Strong presentation/communication skills
• Strong analytical skills
• Results driven