VP, Branch Manager - Astoria (Full-time)

Position Overview The Branch Manager II is a dynamic role responsible for the growth of consumer and business customer relationships and the administration and daily operation of multiple retail branch offices (two or more) or a single branch with a qualifying deposit base and FTE count. Responsibilities include operations and risk management, lending, product sales, customer service, performance management, and security and safety in accordance with the Bank’s objectives. The Branch Manager II provides leadership to the branch team, fostering development and achieving objectives such as maintaining, expanding, and developing internal and external customer relationships, individual account profitability, relationship profitability, deposit growth, retail, small business and commercial loan growth, non‑traditional product sales, and cross‑selling of other financial products and services. Key Responsibilities Achieve all assigned goals and monitor all sales‑related goals for branch team members, providing coaching as needed. Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results. Manage and perform external sales calling program. Provide positive leadership, mentorship, and inspire all branch team members to reach their full potential. Participate in professional leadership development courses and product/service training to maintain and strengthen skills. Ensure exceptional customer service is consistently delivered and exceeds expectations, validated through customer satisfaction surveys. Participate in local community events and membership in organizations such as Rotary Club and Chamber of Commerce. Work with Assistant Branch Managers to provide day‑to‑day direction to staff and ensure compliance with policies, procedures, and regulations. Carry out supervisory responsibilities in accordance with Bank policies and applicable laws, including interviewing, hiring, training, performance appraisals, and addressing complaints. Assume responsibility for all risk management‑related issues concerning branches. Perform additional duties as required or assigned. Minimum Qualifications High School Diploma or GED. 7 years Branch Manager experience in a sales and service environment. Business development experience with strong community ties within the general area of branch locations. Demonstrate a positive, professional, client‑centric, and service‑oriented attitude. Clearly communicate a vision and remove barriers for team success. Proven ability to meet sales targets and production goals. Excellent written and verbal communication skills. Highly organized with the ability to plan and complete multiple priorities with competing deadlines. Knowledgeable of banking operational processes and related Federal Regulations and Laws. Ability to work a flexible schedule based upon business needs. Ability to travel throughout the branch network. Experience managing multiple locations or remote locations. Preferred Qualifications Bachelor’s Degree in Business Administration or related field. Prior multi‑branch/office management experience. Licenses and/or Certificates Register as a mortgage loan originator with the NMLS before processing mortgage loan applications. Life and Health licenses to support the investment program (preferred). Travel Requirements Possible travel between customer sites, Provident offices, or branches. Working Conditions Retail Banking Branch Areas Work is mainly performed under general office conditions in a retail‑banking establishment. Willingness to work required overtime and to travel to other locations/branches is necessary. Flexibility and adaptability to new job locations and reassignments as directed is required. Lifting from 5 to 25 lbs. (Coins) Prolonged sitting/standing Occasional bending or stooping (to retrieve coins from individual vault) Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable status protected by state or local law. Pay Details $61,600 – $88,000 annually. The base pay actually offered may vary based upon the candidate’s skills, experience, knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time‑off (PTO), receive holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. Additional benefits include Disability Insurance, an Employee Assistance Program, Basic Life Insurance, Tuition Disbursement and Loan Repayment programs, and voluntary benefits such as Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #J-18808-Ljbffr Provident Bank